Suraj purchased a mobile phone from an authorized showroom of a specific brand, after taking the mobile at home, he found that there is a crack in the screen. He went back to the showroom, but the showroom owner, was not ready to accept and blamed him that the phone was handled by Suraj carelessly and hence the screen got broken. In your view, what Suraj should do and get this repaired?

Suraj purchased a mobile phone from an authorized showroom of a specific brand, after taking the mobile at home, he found that there is a crack in the screen. He went back to the showroom, but the showroom owner, was not ready to accept and blamed him that the phone was handled by Suraj carelessly and hence the screen got broken. In your view, what Suraj should do and get this repaired?

Purchasing and Supply Chain Management

6th Edition

ISBN:9781285869681

Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Chapter15: Purchasing Law And Ethics

Section: Chapter Questions

Problem 6DQ

See similar textbooks

Similar questions

please help me answering this case in your words
Karen is on the highway headed home from Toronto. Traffic is moving slowly and she sees that an accident is the cause of the slow down. As she gets up to the scene, she notices debris and car parts all over the highway. She panics realizing she will have no choice but to drive over it. As a result, her front tires blow out and she fears damage has been done to the underside of her vehicle as well. How would Karen's insurer typically assess this loss? Comprehensive claim, as she did not hit another auto. Collision claim, as it was a single vehicle, At Fault claim. Collision claim, as it was a single vehicle. Not at Fault claim. Liability claim, as it is the third party's fault for the debris on the road.
Louis Estrada is Regional Manager at Commander Electronics in Atlanta, Georgia. He received an e-mail from Joseph Grimes, a frustrated restaurant owner who is demanding a steep price match for all his trouble with two new 4K Ultra HD televisions that both malfunctioned (see Activity 6.12). He had bought a Samsung QLED Q90R 65" 4K UHD TV (QN65Q90RAFXZA) at Commander Electronics for $2,597.99 plus tax. After installing it, he found, much to his chagrin, that the TV set failed the very next day. Wanting a new TV as soon as possible, he drove 30 minutes to the same Commander Electronics store to exchange the faulty model for another Samsung QLED Q90R 65" 4K UHD TV. A few days later, this TV also conked out. Again Joseph had to return the TV set, but this time he insisted on exchanging it for a different brand, a comparable LG 65" 4K UHD HDR Smart OLED TV (OLED65C8PUA) or a larger Sony 75" 4K Ultra HD Smart LED TV (XBR75X940E) that also fit Joseph’s criteria. However, at almost $3,000 both…
What are the ethical implications of the following interpretations? This dirty trick is clearly unethical, regardless of the people or circumstances involved. It should be avoided. Explain.
Cold Cuts Ltd is a company supplying frozen foods to retail outlets. On one occasion, the refrigeration unit in a van delivering supplies to two clients broken down shortly after the van left the warehouse. Both clients were taking delivery of the same type of product from a bulk stored in the company’s warehouse, and the van was loaded with sufficient to meet the two orders. When the van arrived at the first client’s premises, the food had defrosted and was no longer acceptable. Cold Cuts Ltd claimed that both clients were liable to pay for the goods since the property in the goods had passed to them when the van was loaded. Advised the clients of the position. Would your answer be different if the refrigeration unit had broken down after the first consignment had been delivered but before the second delivery had been made? Note:- Do not provide handwritten solution. Maintain accuracy and quality in your answer. Take care of plagiarism. Answer completely. You will get up vote for…
Your company has just implemented a new Health and Safety Policy. However, one of the Sales Representative in the Sales and Marketing department has been in violation of the policy. As the Manager of that department, write a memo to the employee about the violation(s), request conformity and advise of possible consequences should the errant behaviour continue.
Can you please help me answer this?
Homer Simpson is operating his car at around Noon yesterday. He is stopped for a red-light at the corner of Fast Food Boulevard and 257th Street, on his way to get a burger from Krusty Burger in the Fast Food District of Springfield, Florida, located in Polk County, when Barney Gumble, operating a 1982 Ford Pinto, fails to stop in time and drives into the back of Homer’s vehicle. Homer sustains serious injuries to his back, neck, and to his face when it struck the steering wheel. He is taken to Springfield General Hospital and is admitted and treated there for three weeks. After his release from the hospital, he misses another three weeks from work at the Springfield Nuclear Power Plant while recuperating at home. Gumble is uninjured from the crash. He is given a breathalyzer test and his Blood Alcohol Count registers at .22% BAC. The legal limit for BAC while operating a motor vehicle in Florida is 0.08%. Because Barney has a prior conviction for misdemeanor Driving Under the…
Deborah is a nurse supervisor at a local hospital. She recently hired a new nurse named Betty. Betty refuses to touch anyone who has an open sore because it is against her religion. What advice would you give to the hospital? And to Deborah?
Evan went to the Greytation to pick up a friend. While crossing the street he was accidentally hit by a Greyhound Bus. If there were signs warning everyone of this danger what will most likely happen if Evan won a lawsuit for $100K? Evan will receive his rightful amount of $100K. Evan will receive a reduction in the $100K because of comparative responsibility. Evan will receive more money in punitive damages. None of the above
does having a compliance officer and compliance committee guarantee that an organization is protected from legal action if it violates laws and regulations
Jose purchased a second-hand riding lawnmower from the manufacturer, ABC Inc. Before using the mower, Jose opened the hood to fill up the gas tank. He took off the cap and placed it on the tank. He started to pour in the gas. He had to stop to get the cap when it rolled off the tank. He again placed in the hood and continue to pour the gas into the tank. The cap again rolled away and, this time, it hit the battery and caused a spark that ignited the gasoline fumes. As the fire started, he dropped off the gasoline container that he was holding on and spilled the gas which resulted in a blazing fire that destroyed his garage and home. ABC Ltd. is aware of the problem since there were several incidents and lawsuits. To address this problem, ABC Inc. manufactured a battery-covered and provide a safety kit to its customers. Jose was not aware of this issue nor receive a copy of a safety kit. Does ABC Inc owe a duty of care? Is the duty of care foreseeable? Does ABC Inc solution meet the…