Suppose the mean wait-time for a telephone reservation agent at a large airline is 42 seconds. A manager with the airline is concerned that business may be lost due to customers having to wait too long for an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agent needs to spend with each customer. A random sample of 250 customers results in a sample mean wait-time of 41.3 seconds with a standard deviation of 4.2 seconds. Using a = 0.05 level of significance, do you believe the new policies were effective in reducing wait time? Do you think the results have any practical significance? ACCE Determine the null and alternative hypotheses. Ho μ = 42 seconds. 42 seconds H₂: P Calculate the test statistic. (Round to two decimal places as needed.)

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Suppose the mean wait-time for a telephone reservation agent at a large airline is 42 seconds. A manager with the airline is concerned that business may be lost due to customers having to wait too long for
an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agent needs to spend with each customer. A random sample of
250 customers results in a sample mean wait-time of 41.3 seconds with a standard deviation of 4.2 seconds. Using a = 0.05 level of significance, do you believe the new policies were effective in reducing wait
time? Do you think the results have any practical significance?
www
Determine the null and alternative hypotheses.
Ho: P
= 42 seconds.
H₁: H
<42 seconds
Calculate the test statistic.
=
(Round to two decimal places as needed.)
Check answer
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Transcribed Image Text:Suppose the mean wait-time for a telephone reservation agent at a large airline is 42 seconds. A manager with the airline is concerned that business may be lost due to customers having to wait too long for an agent. To address this concern, the manager develops new airline reservation policies that are intended to reduce the amount of time an agent needs to spend with each customer. A random sample of 250 customers results in a sample mean wait-time of 41.3 seconds with a standard deviation of 4.2 seconds. Using a = 0.05 level of significance, do you believe the new policies were effective in reducing wait time? Do you think the results have any practical significance? www Determine the null and alternative hypotheses. Ho: P = 42 seconds. H₁: H <42 seconds Calculate the test statistic. = (Round to two decimal places as needed.) Check answer Get more help. Clear all (3) a 1:44 AM 6/19/2022 O pr BSC 7 Help me solve this View an example H Type here to search " "? * 3 Z @ 12 S E C 4 R F % 5 T G 6 B Y & H 7 U N 8 J M K 11 O O A4 P + [ 83°F Clear delete A home, 7 5 1
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