Scorecard Measures, Strategy Translation At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered: 20x1 20x3 Theoretical annual capacity* 249,600 249,600 Actual production** 208,000 234,000 Market size (in units sold) 1,300,000 1,300,000 Production hours available (40 workers) 104,000 104,000 Very satisfied customers 62,400 117,000 Actual cost per unit $340 $272 Days of inventory 14 7 Number of defective units 12,480 7,020 Total worker suggestions 80 320 Hours of training 260 1,040 Selling price per unit $190 $190 Number of new customers 5,200 25,740 *Amount that could be produced given the available production hours; everything produced is sold. **Amount that was produced given the available production hours. Required: d. Market share. 20x1 fill in the blank % 20x3 fill in the blank % e. Percentage change in actual product cost (for 20x3 only). Enter a decrease as a negative value. 20x3 fill in the blank % f. Percentage change in days of inventory (for 20x3 only). Enter a decrease as a negative value. 20x3 fill in the blank %
Scorecard Measures, Strategy Translation
At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered:
20x1 | 20x3 | |||
Theoretical annual capacity* | 249,600 | 249,600 | ||
Actual production** | 208,000 | 234,000 | ||
Market size (in units sold) | 1,300,000 | 1,300,000 | ||
Production hours available (40 workers) | 104,000 | 104,000 | ||
Very satisfied customers | 62,400 | 117,000 | ||
Actual cost per unit | $340 | $272 | ||
Days of inventory | 14 | 7 | ||
Number of defective units | 12,480 | 7,020 | ||
Total worker suggestions | 80 | 320 | ||
Hours of training | 260 | 1,040 | ||
Selling price per unit | $190 | $190 | ||
Number of new customers | 5,200 | 25,740 |
*Amount that could be produced given the available production hours; everything produced is sold.
**Amount that was produced given the available production hours.
Required:
d. Market share.
20x1 | fill in the blank % |
20x3 | fill in the blank % |
e. Percentage change in actual product cost (for 20x3 only). Enter a decrease as a negative value.
20x3 | fill in the blank % |
f. Percentage change in days of inventory (for 20x3 only). Enter a decrease as a negative value.
20x3 | fill in the blank % |
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