a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: Procedure B: (3) Average pounds of goods per shipment. hours from ordered to delivered hours from ordered to delivered. Procedure A: Procedure B: lbs. of goods per shipment lbs. of goods per shipment b. Which program should the company implement moving forward?
a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: Procedure B: (3) Average pounds of goods per shipment. hours from ordered to delivered hours from ordered to delivered. Procedure A: Procedure B: lbs. of goods per shipment lbs. of goods per shipment b. Which program should the company implement moving forward?
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Transcribed Image Text:Performance metrics
Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this
strategic objective. The company has provided the following data regarding the two procedures after one month of implementation:
Shipping Procedure A
Shipping Procedure B
72
17.3
7.7
Number of shipping errors
Hours from ordered to shipped -
Shipping time (hours from shipped to delivered)
Pounds of goods shipped
Number of shipments
a. Compute the following performance metrics for each program:
(1) Average number of shipping errors per shipment, rounded to two decimal places.
720,000
200
Procedure A:
error per shipment
Procedure B:
error per shipment
(2) Hours from ordered to delivered, rounded to one decimal place.
hours from ordered to delivered
hours from ordered to delivered
Procedure A:
Procedure B:
(3) Average pounds of goods per shipment.
Procedure A:
lbs. of goods per shipment
Procedure B:
lbs. of goods per shipment i
b. Which program should the company implement moving forward?
120
20.2
6.5
500,000
250
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