Scenario: You work in the operations department at NationaliTeas, a large international corporation that manufactures and sells tea worldwide. Based on customer feedback and a push to work toward B Corp Certification, the board of directors is looking for new initiative ideas that would increase value to customers. Examples include offering product guarantees, seeking product quality certifications, monitoring customer satisfaction, and so on. You have been asked to outline two customer-focused initiatives that can be evaluated by impacted teams for feasibility. 1.Describe the added value your initiative idea brings to customers. 2.Describe the added value your initiative idea brings to the organization. Make sure to note the impact of the added customer value on the business, 3.Identify resources that would likely be needed to complete the initiative. such as amount of funding, the materials available, the allocation of employees and their time, and so on. 4.Describe how the success of the initiative would be monitored over time and how you’d evaluate the criteria for success.
Scenario:
You work in the operations department at NationaliTeas, a large international corporation that manufactures and sells tea worldwide. Based on customer feedback and a push to work toward B Corp Certification, the board of directors is looking for new initiative ideas that would increase value to customers. Examples include offering product guarantees, seeking product quality certifications, monitoring customer satisfaction, and so on. You have been asked to outline two customer-focused initiatives that can be evaluated by impacted teams for feasibility.
1.Describe the added value your initiative idea brings to customers.
2.Describe the added value your initiative idea brings to the organization. Make sure to note the impact of the added customer value on the business,
3.Identify resources that would likely be needed to complete the initiative. such as amount of funding, the materials available, the allocation of employees and their time, and so on.
4.Describe how the success of the initiative would be monitored over time and how you’d evaluate the criteria for success.
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