SCENARIO XYZ is an organization in the food and service industry, operating more than 150 restaurants with almost 1,600 employees nationwide. The company is going through some difficulties during Covid-19 outbreak. It will need to downsize and to restructure the organization in order to overcome these difficulties. The top management has decided to keep 50 restaurants that are located in downtown of big cities or the ones that have higher sales compare to the other restaurants. This downsizing will affect restaurant emplovees as well as clerical staffs at the headquarters. XYZ has informed some of the employees, but not all, about this plan which will be implemented next month. The future unemployment and job uncertainty for the remaining employees (whether they will be terminated in the future) has affected employee morale. XYZ will adopt product differentiation strategy and new practices such as a delivery service in which some of the restaurant employees will be responsible for delivering food to customers. The problem is some of the employees have been with working with the restaurants for a long time and are accustomed to how the restaurant operated 15 years ago. 5. After 2 years, due to higher demand from customers, the company decides to reopen new restaurants and to hire new employees. If you were in charge of XYZ's hiring strategies, which of the Big Five would you prioritize in the interviews? Are some Big Five Dimensions easier to assess in an interview context than others? Explain in detail with some examples.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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SCENARIO XYZ is an organization in the food and service industry, operating more than 150 restaurants with almost 1,600 employees nationwide. The company is going through some difficulties during Covid-19 outbreak. It will need to downsize and to restructure the organization in order to overcome these difficulties. The top management has decided to keep 50 restaurants that are located in downtown of big cities or the ones that have higher sales compare to the other restaurants. This downsizing will affect restaurant emplovees as well as clerical staffs at the headquarters. XYZ has informed some of the employees, but not all, about this plan which will be implemented next month. The future unemployment and job uncertainty for the remaining employees (whether they will be terminated in the future) has affected employee morale. XYZ will adopt product differentiation strategy and new practices such as a delivery service in which some of the restaurant employees will be responsible for delivering food to customers. The problem is some of the employees have been with working with the restaurants for a long time and are accustomed to how the restaurant operated 15 years ago. 5. After 2 years, due to higher demand from customers, the company decides to reopen new restaurants and to hire new employees. If you were in charge of XYZ's hiring strategies, which of the Big Five would you prioritize in the interviews? Are some Big Five Dimensions easier to assess in an interview context than others? Explain in detail with some examples.

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