Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of two hours per call. Requests for copier repairs come in at a mean rate of three per eight-hour day (assume Poisson). Use Table 1.   a. Determine the average number of customers awaiting repairs. (Round your answer to 2 decimal places.)   Average number of customers

Practical Management Science
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Chapter2: Introduction To Spreadsheet Modeling
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Repair calls are handled by one repairman at a photocopy shop. Repair time, including travel time, is exponentially distributed, with a mean of two hours per call. Requests for copier repairs come in at a mean rate of three per eight-hour day (assume Poisson). Use Table 1.
 
a. Determine the average number of customers awaiting repairs. (Round your answer to 2 decimal places.)
 
Average number of customers           
 

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