Raymond and Ganesh, head two different departments in the same organization. Raymond’s problem with Ganesh is that the latter is taking staff from his department without his approval. On the other hand, Ganesh feels that he is doing the right thing by taking staff from Raymond’s overstaffed department. The situation is compounded by the fact that most of the people who work under Raymond are asking to be transferred while Raymond feels that his department is not overstaffed. He feels that Ganesh is interfering with his duties while Ganesh is sure that Raymond would do well with a leaner workforce. Jay, the director, has to help resolve the conflict between two managers after they bitterly confront each other in his presence. Apart from Ganesh’s and Raymond’s viewpoints, the director also has to consider Harsh’s opinion about the conflict. Harsh is the immediate Lab manager who was recently replaced by Raymond. He had the same problems that Raymond is having with Ganesh, but he was able to take care of them without directly confronting Ganesh. 1. Analyze the conflict situation in a given case. Identify the type of conflict. Your analysis should include as a minimum: i. Analysis of the case situation ii. Analysis of Issues and solutions iii. Use all possible theories, models, or principles that can be applied. iv. Recommendations for improvement of current practices

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Raymond and Ganesh, head two different departments in the same organization. Raymond’s problem with Ganesh is that the latter is taking staff from his department without his approval. On the other hand, Ganesh feels that he is doing the right thing by taking staff from Raymond’s overstaffed department. The situation is compounded by the fact that most of the people who work under Raymond are asking to be transferred while Raymond feels that his department is not overstaffed. He feels that Ganesh is interfering with his duties while Ganesh is sure that Raymond would do well with a leaner workforce. Jay, the director, has to help resolve the conflict between two managers after they bitterly confront each other in his presence. Apart from Ganesh’s and Raymond’s viewpoints, the director also has to consider Harsh’s opinion about the conflict. Harsh is the immediate Lab manager who was recently replaced by Raymond. He had the same problems that Raymond is having with Ganesh, but he was able to take care of them without directly confronting Ganesh. 1. Analyze the conflict situation in a given case. Identify the type of conflict. Your analysis should include as a minimum: i. Analysis of the case situation ii. Analysis of Issues and solutions iii. Use all possible theories, models, or principles that can be applied. iv. Recommendations for improvement of current practices

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