R.M. Lilly Security, Inc. offers security services to professional athletes and entertainers. Each type of service offered is considered to be a separate department. Anita Lilly, the vice president of operations and daughter of the owner, is compensated partially on the basis of departmental performance. Performance is measured by whether the departments are able to operate within their respective budgets. She often revises operations in order to allow the departments to stay within budget. Says Anita, "I will not go over budget even if it means slightly compromising the level and quality of service we provide. These are minor compromises that don't significantly affect the safety of my clients, at least not in the short term." What is R.M. Lilly Securities, Inc.'s ethical responsibility in offering professional security services?
R.M. Lilly Security, Inc. offers security services to professional athletes and entertainers. Each type of service offered is considered to be a separate department. Anita Lilly, the vice president of operations and daughter of the owner, is compensated partially on the basis of departmental performance. Performance is measured by whether the departments are able to operate within their respective budgets. She often revises operations in order to allow the departments to stay within budget. Says Anita, "I will not go over budget even if it means slightly compromising the level and quality of service we provide. These are minor compromises that don't significantly affect the safety of my clients, at least not in the short term."
What is R.M. Lilly Securities, Inc.'s ethical responsibility in offering professional security services?
One way for R.M. Lilly Security, Inc to endorse ethical responsibility or any non-financial goal, for that matter is to consist of a “balanced scorecard” approach to determine management performance
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