Questions 1. Suppose a manufacturer using analytics learns that employees who graduated from one technical college are slower to get up to speed than employees who graduated from another technical college. How might applying the data to hiring decisions raise the risk of discrimination? 2. How could the employer in question 1 use the information in a nondiscriminatory way?

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Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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HR How To
Using Data Analytics to Support Fair Hiring Decisions
As companies get increasingly
sophisticated about collecting and
analyzing data, they can apply those
skills to employee selection. But the
selection criteria have to be consis-
for workers with a 3.5 grade-
point average can gather data to
see whether this requirement is
actually associated with success.
Perhaps someone with a 3.0
average and certain experiences
performs even better.
• Use analytics methods to remove
irrelevant criteria from the selec-
applications submitted on paper
or in person should be screened
using the same criteria.
Questions
tent with fair employment under the
law. Here are some tips for smart hir-
ing that is also legal:
1. Suppose a manufacturer
using analytics learns that
employees who graduated
from one technical college are
slower to get up to speed than
employees who graduated
from another technical college.
How might applying the data to
hiring decisions raise the risk of
discrimination?
• Understand the jobs, company,
and data well enough to develop
a model explaining why criteria
matter. A company that collects
a lot of data can eventually find
relationships betwe
ables and superior performance.
Suppose you find that people
from certain zip codes are less
likely to quit. If you don't dig fur-
ther into what it is about people
from those zip codes, you could
wind up making hiring choices
that show a pattern of discrimina-
tion-and don't select for impor-
tant qualities behind the numbers.
Use analytics to test whether
assumptions about job require-
ments really are relevant. A
company that routinely selects
tion process. For example, hav-
ing a computer do the initial
screening removes the potential
for unconscious bias related to
factors like people's names or
photographs.
Create robust processes. Just
knowing that you want certain
me vari-
2. How could the employer in
question 1 use the information in
a nondiscriminatory way?
characteristics doesn't mean the
company will hire great people.
Make sure the selection tools,
including questions asked in
interviews, are effective (reliable,
valid, and so on). Ensure that the
process is efficient and treats all
candidates with respect.
• Apply the analytic methods to
all applicants. If applications
submitted online are screened
Sources: LydellI C. Bridgeford, "Experts
Discuss Big Data's Effect on Hiring, Blas
Clalms," HR Focus, September 2015,
pp. 4-6; Kurt Naasz, "Advances In 'Big Data'
and Analytics Can Unlock Insights and
Drive HR Actions," HR Focus, May 2015,
pp. 1-4; Murad Hemmadi, "The End of Bad
Hiring Decisions," Canadian Business,
January 2015, EBSCOhost,
http://web.a.ebscohost.com.
by a computer system, then
Transcribed Image Text:HR How To Using Data Analytics to Support Fair Hiring Decisions As companies get increasingly sophisticated about collecting and analyzing data, they can apply those skills to employee selection. But the selection criteria have to be consis- for workers with a 3.5 grade- point average can gather data to see whether this requirement is actually associated with success. Perhaps someone with a 3.0 average and certain experiences performs even better. • Use analytics methods to remove irrelevant criteria from the selec- applications submitted on paper or in person should be screened using the same criteria. Questions tent with fair employment under the law. Here are some tips for smart hir- ing that is also legal: 1. Suppose a manufacturer using analytics learns that employees who graduated from one technical college are slower to get up to speed than employees who graduated from another technical college. How might applying the data to hiring decisions raise the risk of discrimination? • Understand the jobs, company, and data well enough to develop a model explaining why criteria matter. A company that collects a lot of data can eventually find relationships betwe ables and superior performance. Suppose you find that people from certain zip codes are less likely to quit. If you don't dig fur- ther into what it is about people from those zip codes, you could wind up making hiring choices that show a pattern of discrimina- tion-and don't select for impor- tant qualities behind the numbers. Use analytics to test whether assumptions about job require- ments really are relevant. A company that routinely selects tion process. For example, hav- ing a computer do the initial screening removes the potential for unconscious bias related to factors like people's names or photographs. Create robust processes. Just knowing that you want certain me vari- 2. How could the employer in question 1 use the information in a nondiscriminatory way? characteristics doesn't mean the company will hire great people. Make sure the selection tools, including questions asked in interviews, are effective (reliable, valid, and so on). Ensure that the process is efficient and treats all candidates with respect. • Apply the analytic methods to all applicants. If applications submitted online are screened Sources: LydellI C. Bridgeford, "Experts Discuss Big Data's Effect on Hiring, Blas Clalms," HR Focus, September 2015, pp. 4-6; Kurt Naasz, "Advances In 'Big Data' and Analytics Can Unlock Insights and Drive HR Actions," HR Focus, May 2015, pp. 1-4; Murad Hemmadi, "The End of Bad Hiring Decisions," Canadian Business, January 2015, EBSCOhost, http://web.a.ebscohost.com. by a computer system, then
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