Question 2: Alabama Airlines provides commuter service. As a product of airline deregulation, Alabama Air joined thegrowing number of short-haul, point-to-point airlines, including Lone Star, Comair, Atlantic Southeast, and Skywest.Alabama Air was started and managed by two former pilots, David Douglas and Michael Hanna. One of Alabama Air'stop competitive priorities is on-time arrivals. The airline defines "on-time" to mean any arrival that is within 20 minutesof the scheduled time.Mike Hanna decided to personally monitor Alabama Air's performance. Each week for the past 30 weeks, Hannachecked a random sample of 100 flight arrivals for on-time performance. The table that follows contains the number offlights that did not meet Alabama Air's definition of on time:Sample (Week)1234567891011121314--15Late Flights241041113911034228Sample (Week)161718192021222324252627282930Late Flights237323743220134a) In this case, which quality control chart(s) will be appropriate for quality control and improvement?b) Construct the control chart(s) you have specified in part (a).c)Using the control chart(s) you have constructed in part (b), Mike continues to monitor the operationsperformance in the next five weeks. He samples the flights and observes that the number of late flights are 11,9, 4, 12, and 8, respectively. What can Mike report about the quality of service: Is the process overall in controlduring these five weeks?

Chart: P chart is suitable for identifying the quality control of the process. P chart helps to…

Answered: Question 2: Alabama Airlines provides…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Globe Industries is a multinational tech company specializing in e-commerce, cloud computing and artificial intelligence. GLOBE INDUSTRIES has an online shopping website/app where persons globally can purchase a variety of new and used goods, including computers, vehicles, music and books. Consumers are not using Globe Industries' e-commerce website/app because it lacks certain functions or features that make their online shopping experience easier. Issue The issue of customer retention has been the topic of discussion among the management team for months at Globe Industries. They have noted several complaints and concerns regarding the predicaments that the company is experiencing, which has negatively affected the company’s profits. The number one complaint noted was; the outdated approach to the company’s operations. This problem is stemming from the lack of access to information by its users from their own personal accounts. It was noted that in order for a transaction to be…
1. Landing in the city of Bucaramanga after taking the Copetran bus from 6:00 PM Eidis Yuseth wants you to design an effective presentation to describe the following: Queuing theory models: M/M/S For each model indicate:The definition, The Mathematical Fundamentals, Examples. Design an effective form and presentation to understand the main concepts associated with decision analysis and game theory
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Customers arrive at a one window drive according to a poison distribution with mean of 10 minutes and service time per customer is exponential with mean of 6 minutes. The space in front of the window can accommodate only three vehicles including the serviced ones. Other vehicles are have to wait outside this space. Calculate:a. A. probability that an arriving customer can drive directly to the space in front of the windowb. Probability that an arriving customer will have to wait outside the directed space c. How long an arriving customer is expected to wait before getting the service?
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