Question 2: Alabama Airlines provides commuter service. As a product of airline deregulation, Alabama Air joined thegrowing number of short-haul, point-to-point airlines, including Lone Star, Comair, Atlantic Southeast, and Skywest.Alabama Air was started and managed by two former pilots, David Douglas and Michael Hanna. One of Alabama Air'stop competitive priorities is on-time arrivals. The airline defines "on-time" to mean any arrival that is within 20 minutesof the scheduled time.Mike Hanna decided to personally monitor Alabama Air's performance. Each week for the past 30 weeks, Hannachecked a random sample of 100 flight arrivals for on-time performance. The table that follows contains the number offlights that did not meet Alabama Air's definition of on time:Sample (Week)1234567891011121314--15Late Flights241041113911034228Sample (Week)161718192021222324252627282930Late Flights237323743220134a) In this case, which quality control chart(s) will be appropriate for quality control and improvement?b) Construct the control chart(s) you have specified in part (a).c)Using the control chart(s) you have constructed in part (b), Mike continues to monitor the operationsperformance in the next five weeks. He samples the flights and observes that the number of late flights are 11,9, 4, 12, and 8, respectively. What can Mike report about the quality of service: Is the process overall in controlduring these five weeks?

Chart: P chart is suitable for identifying the quality control of the process. P chart helps to…

Answered: Question 2: Alabama Airlines provides…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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