Problem Chick-n-Gravy Dinner Line The operations manager of a firm that produces frozen dinners had received numerous complaints supermarkets about the firm's Chick-n-Gravy dinners. The manager then asked her assistant, Ann, to investigate the matter and to report her recommendations. Ann's first task was to determine what problems were generating the complaints. The majority of complaints centered on five defects: underfilled packages, a missing label, spills/mixed items, unacceptable taste, and improperly sealed packages. Next, she took samples of dinners from the two production lines and examined each sample, making note of any defects that she found. A summary of those results is shown in the table. The data resulted from inspecting approximately 800 frozen dinners. What should Ann recommend to the manager? DEFECT OBSERVED Missing Label Spill/ Unacceptable Taste Improperly Sealed Date Time Line Underfilled Mixed 5/12 0900 1. 5/12 1330 5/13 1000 5/13 1345 5/13 1530 5/14 0830 1 5/14 1100 2 ミ、 5/14 1400 5/15 1030 1 5/15 1145 2 5/15 1500 1 5/16 0845 5/16 1030 1 5/16 1400 1 5/16 1545 Write your solution and answer below. What should Ann recommend to the manager?
Problem Chick-n-Gravy Dinner Line The operations manager of a firm that produces frozen dinners had received numerous complaints supermarkets about the firm's Chick-n-Gravy dinners. The manager then asked her assistant, Ann, to investigate the matter and to report her recommendations. Ann's first task was to determine what problems were generating the complaints. The majority of complaints centered on five defects: underfilled packages, a missing label, spills/mixed items, unacceptable taste, and improperly sealed packages. Next, she took samples of dinners from the two production lines and examined each sample, making note of any defects that she found. A summary of those results is shown in the table. The data resulted from inspecting approximately 800 frozen dinners. What should Ann recommend to the manager? DEFECT OBSERVED Missing Label Spill/ Unacceptable Taste Improperly Sealed Date Time Line Underfilled Mixed 5/12 0900 1. 5/12 1330 5/13 1000 5/13 1345 5/13 1530 5/14 0830 1 5/14 1100 2 ミ、 5/14 1400 5/15 1030 1 5/15 1145 2 5/15 1500 1 5/16 0845 5/16 1030 1 5/16 1400 1 5/16 1545 Write your solution and answer below. What should Ann recommend to the manager?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:Problem
Chick-n-Gravy Dinner Line
The operations manager of a firm that produces frozen
dinners
had
received
complaints from
numerous
supermarkets about the firm's Chick-n-Gravy dinners. The
manager then asked her assistant, Ann, to investigate the
matter and to report her recommendations.
Ann's first task was to determine what problems were
generating the complaints. The majority of complaints
centered on five defects: underfilled packages, a missing
label,
spills/mixed items, unacceptable taste,
and
improperly sealed packages.
Next, she took samples of dinners from the two production
lines and examined each sample, making note of any
defects that she found. A summary of those results is
shown in the table.
The data resulted from inspecting approximately 800 frozen
dinners. What should Ann recommend to the manager?
DEFECT OBSERVED
Missing
Label
Spill/
Mixed
Unacceptable
Taste
Improperly
Sealed
Date
Time
Line
Underfilled
5/12
0900
1
5/12
1330
2
5/13
1000
2
5/13
1345
1
5/13
1530
5/14
0830
1
5/14
1100
5/14
1400
1
5/15
1030
1
5/15
1145
5/15
1500
1
5/16
0845
5/16
1030
1
5/16
1400
1
5/16
1545
Write your solution and answer below.
What should Ann recommend to the manager?
ミ、
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