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Problem 5 Madras Medical College is trying to improve its image providing a positive experience for its patients and their relatives. Part of the "image" program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data: January. The initia June through December and the MAD an er. of the end of December. What can you say about the performance or Day 1 Sample size 100 100 100 100 5 100 6 100 7 100 Construct p-chart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results. 2 3 No. of unsatisfied patients 24 22 8 15 10 26 17

Problem 5 Madras Medical College is trying to improve its image providing a positive experience for its patients and their relatives. Part of the "image" program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data: January. The initia June through December and the MAD an er. of the end of December. What can you say about the performance or Day 1 Sample size 100 100 100 100 5 100 6 100 7 100 Construct p-chart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results. 2 3 No. of unsatisfied patients 24 22 8 15 10 26 17

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Problem 5 Madras Medical College is trying to improve its image providing a positive experience for its patients and their relatives. Part of the "image" program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data: June through December and the MAD and January. The initial the end of December. What can you say about the performance or Day 1 Sample size 100 100 100 100 100 100 100 Construct p-chart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results. 2 3 4 5 6 7 No. of unsatisfied patients 24 22 8 15 10 26 17
Transcribed Image Text:Problem 5 Madras Medical College is trying to improve its image providing a positive experience for its patients and their relatives. Part of the "image" program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data: June through December and the MAD and January. The initial the end of December. What can you say about the performance or Day 1 Sample size 100 100 100 100 100 100 100 Construct p-chart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results. 2 3 4 5 6 7 No. of unsatisfied patients 24 22 8 15 10 26 17
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