PLEASE read the Business analysis essay  below and Upload the continuance of the HPI process by addressing the Performance Analysis

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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PLEASE read the Business analysis essay  below and Upload the continuance of the HPI process by addressing the Performance Analysis

Essay: The ABC Community Center offers a venue for athletes to sharpen and enhance their talents. However, poor event scheduling has created interruptions in athletes' training and competition preparation. This problem has been shown to result in distracted athletes, decreasing attendance at events, and a deterioration in performance quality. The ABC Community Center's management team must address this issue by conducting a thorough investigation into the core cause of the problem and identifying remedies that will enhance the event booking process. This essay will assess the problems and provide suggestions to enhance the event scheduling process using HPI (Human Performance Improvement) approaches.
Business Analysis:
Doing a business analysis is the first step toward fixing the problem. This analysis's goal is to determine the scale of the problem, the parties involved, and the effect of the issue on company operations (Arrington et al. 2023). The business analysis will inform the management

 team about the scope of the issue and act as the basis for selecting and executing solutions. In the instance of the ABC Community Center, the purpose is to offer members of the community with high-quality sports activities and services. Inadequate event scheduling has a direct influence on this aim by causing disagreements and misunderstanding among players, coaches, and staff.
The ABC Community Center has suffered a number of negative repercussions as a result of poor event scheduling. For starters, the athletes' training and preparation have suffered, resulting in poor competition performance. Second, disengaged athletes have resulted in a decrease in event attendance, which has resulted in a loss of money. Ultimately, the detrimental influence on athletes' performance and decreased attendance at events has harmed the ABC Community Center's image.
To solve this problem, the management team must do a stakeholder analysis in order to identify the main players in the event scheduling process. Coaches, players, event organizers, and administrators are examples of stakeholders. The management team should solicit input from stakeholders in order to comprehend their points of view and find opportunities for improvement in the event scheduling process.
To overcome this problem, the business may want to think about creating a more disciplined scheduling approach. This might include establishing a centralized scheduling system in which all events and activities are coordinated and arranged ahead of time. Moreover, the organization should think about employing a specialized event planner to manage the scheduling process and ensure that all events are properly scheduled and communicated to athletes and staff. Performance Analysis:

 The performance analysis is the next phase in the HPI process. The goal of this study is to discover the performance gap, or the difference between desired and present performance (Saad et al. 2022). The intended performance in this scenario is efficient event scheduling that matches the demands of the athletes and assures their best competitive preparation. Yet, present performance is deficient, with severe effects for the athletes and the ABC Community Center.
The management team must review the present event scheduling process and suggest areas for improvement in order to discover the performance gap. This assessment might entail assessing the present scheduling process, detecting bottlenecks, and analyzing the communication routes between the process's stakeholders. The management team might also solicit input from athletes and coaches in order to identify pain spots and places where the event scheduling process could be improved.
After identifying the performance gap, the management team must determine the fundamental cause of the problem. Some potential underlying reasons might be a lack of coordination between the many teams working on the event scheduling process, insufficient resources, or poor communication routes between the stakeholders. One cause for the performance disparity might be a breakdown in communication among athletes, coaches, and the scheduling crew. It is critical to get input from all stakeholders in order to understand their requirements and preferences. Another possibility is that the scheduling crew lacks experience coordinating events and competitions. It is critical to ensure that the team has the required skills and resources to efficiently organize activities.

 

 

 

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