Please explain the importance of customer reviews. What are the best ways to collect feedbacks from our customers about sustainable products. What are the other ways available other than customer recommendation , market trends to improve our sustainable products in the competitive market.

Please explain the importance of customer reviews. What are the best ways to collect feedbacks from our customers about sustainable products. What are the other ways available other than customer recommendation , market trends to improve our sustainable products in the competitive market.

Marketing

20th Edition

ISBN:9780357033791

Author:Pride, William M

Publisher:Pride, William M

Chapter13: Services Marketing

Section: Chapter Questions

Problem 5DYMP

See similar textbooks

Related questions

Q: Determine the new trends for tracking and monitoring the delivery of products?

A: Product delivery is a customer-centric approach to define, build, and release a continuous flow of…

Q: an evaluation of the impact of the TCJA on individuals and businesses

A: The TCJA is a law that changed the taxes for people and businesses in the US:Most people paid less…

Q: Assume you are responsible for developing a benchmarking program. Describe how you would go about…

A: The benchmarking process is divided into five stages Preparation Examine Consolidation Take…

Q: What are the factors that affect consumer satisfaction during internet shopping, elaborate your…

A: Consumer satisfaction is a psychological state of mind of a consumer. The product/service will have…

Q: As a marketing controller, you have been tasked with creating a customer-performance scorecard for…

A: As a marketing controller for a toy company, it's critical to track the performance of the firm's…

Q: product quality? Do the reviews affect your purchase decisions? Why do you think consumers take the…

A: Consumers’ online product reviews have become a significant source of information for consumers and…

Q: Do you think the PDCA Cycle is important? In what ways may you use it?

A: Plan do check act (PDCA) cycle is a powerful tool which would help in solving the problems even more…

Q: Service quality is an important concept in service marketing. With regards to service quality…

A: Service quality is a measure of ways an employer can provide its offerings compared to its…

Q: Your line manager, Ms Lionheart, has collected and scrutinised performance data for the company. She…

Q: Assume you are responsible for developing a benchmarking program. Describe how you would go about…

A: Benchmarking is the process where the existing company tries to compare and measure the performance…

Q: Service Quality is an important concept in service marketing. with regard to service quality…

A: Customers are more loyal and satisfied when service meets or exceeds expectations. It is crucial to…

Q: List the nine main categories of the EFQM Excellence Model. How may such criteria be used as the…

A: Self-evaluation allows individuals to track their progress toward the achievement of business goals.…

Q: Johnson & Johnson Acuvue contact lenses product Action Plan and Implementation Research the impacts…

A: Johnson & Johnson's Acuvue contact lenses are a popular product in the eye care industry.…

Q: How does the quality variability affect food consumption/marketing? Be as specific as possible, and…

A: The level of quality that a product delivers to consumers is a fundamental aspect of competition in…

Q: You have just been hired as an intern with XYZ Sdn. Bhd. This company manufactures sportswear. Since…

A: Environmental, economic and social concerns are important for every business organization. It is the…

Q: define customer perception of value. what are the actions that can enhance the perception of value…

A: Customers' perceptions of value are their assessments of a product's or service's merits, as well as…

Q: Johnson & Johnson Acuvue contact lenses product Action Plan and Implementation Research the impacts…

A: INTRODUCTION: Setting goals is essential for the success of any business. Without clear objectives,…

Q: A) If you are a sales executive of Marks & Spencer shop in Muscat, What do you think will be the…

A: The answers are as follows:

Q: Discuss the following techniques for environmental analysis: I. PEST II. Porters five forces model…

A: Environmental analysis is the process of analyzing the external and internal factors that can impact…

Q: The following are true statements about quality systems except: a. The FDA’s quality systems…

A: Quality of any product is defined by every consumer individually. However, in general terms quality…

Q: what are the recommendations on how to address the issues and challenges

A: The tourism industry is one of the fastest growing areas of business in the world. On a local,…

Q: Individually you will produce a briefing paper for a business outlining the steps the business could…

A: Business Sustainability:Business sustainability refers to the combination of monetary, ecological,…

Q: )Hatil furniture sells wooden furniture to its customers, If it wants to maintain its product…

A: Quality refers to the standard of product sold by company. Quality adds value to the product and…

Q: In Conducting B/C Analysis Why Is It Best To Take A Limited View Point In Determining Benefits And…

A: In conducting a Benefit-Cost (B/C) Analysis, it is often best to take a limited viewpoint in…

Q: What is the Scalable Decision Process? Provide a brief description of the 10 major portions of the…

A: Decision making is a process whereas an organization, and everyone has to involve in the process of…

Q: Explain why "profits follow quality"

A: W. Edwards Deming was an American engineer who came up with the idea of "profit follow quality".

Q: Just what is benchmarking, and how does it function, exactly?

A: The prior performance measures of one's own organisation, a competitor's performance, or the…

Q: If we have selected a problem and it is climate change which is affecting our environment and we are…

A: Disclaimer: Since you have posted a question with multiple sub-parts, so we will solve first three…

Q: Based on the Case Study "Best Buy Co., Inc.: Sustainable Customer Centricity Model?", Case22,…

A: The case study "Best Buy Co., Inc.: Sustainable Customer Centricity Model?" (Case22) paints a vivid…

Question

100%

Please explain the importance of customer reviews.

What are the best ways to collect feedbacks from our customers about sustainable products.

What are the other ways available other than customer recommendation , market trends to improve our sustainable products in the competitive market.

Expert Solution

This question has been solved!

Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.

SEE SOLUTION Check out a sample Q&A here

Step 1

VIEW

Step 2

VIEW

Step by step

Solved in 2 steps

SEE SOLUTION Check out a sample Q&A here

Knowledge Booster

Learn more about

Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, marketing and related others by exploring similar questions and additional content below.

Similar questions

How does the quality variability affect food consumption/marketing? Be as specific as possible, and use an example to support your answer.
Service Quality is an important concept in service marketing. with regard to service quality measurement models / frameworks, however, extant research shows that there is no consensus on the appropriate measurement model. Provide motivation for this and perform an appraisal of any four service quality measurement models/ frameworks highlighting their distinctive features, streangths and weaknesses as well as which service context each one may be applicable. provide a report to management of any chosen firm on these issues.
Service quality is an important concept in service marketing. With regards to service quality measurement models / frameworks, however, extant research shows that there is no consensus on the appropriate measurement model. Provide a rationale for this and perform an appraisal of any four service quality measurement models/frameworks highlighting their distinctive features and commenting on the effectiveness of each one of them. Which one would be suited for which industry / sector and why?
Provide an evaluation of the impact of the TCJA on individuals and businesses based on your findings. Provide support for your response.
If we have selected a problem and it is climate change which is affecting our environment and we are thinking about a product which is (Water conservation technologies such as drought-resistant crops and greywater systems) Answer the following questions on our product: (just one line answer is needed) What are the direct benefits to the customer? • Approximate the best you can anticipate the size of the market? • Where are customers getting the product now? • Why would they purchase from us? • Is the industry that the business falls within, large and growing? (Favourable) Are the core technologies available? (Have, develop or get) • Are there any laws or regulations against this business concept? • Are there moral or ethical issues that need to be considered? Do our skills and abilities fit the business? • What are the skills needed that we don't have? • Who would we need to hire?
You are launching a new product on the market. Please analyze the situation and possibilities Situation and PEST analysis
A) If you are a sales executive of Marks & Spencer shop in Muscat, What do you think will be the best option if a customer comes into your shop and is confused about what product to choose from? Ask the customer to leave the shop Just look at her while she goes around the shop Call the police on the customer Assist on product selection B) Ms.Zainab had subscribed for a new internet package from Ooredoo, but she was not happy with the speed. Which one of the following options gives Ms.Zainab the best chance to express her unhappiness? Telemarketing Team Selling Provocative Selling Personal Selling
Assume you are responsible for developing a benchmarking program. Describe how you would go about establishing the benchmarking process. Be sure to also address the critical issues you must address.
The following are true statements about quality systems except: a. The FDA’s quality systems regulations are highly prescriptive and subject to limited interpretation b. Senior executives have ultimate legal responsibility for the effectiveness of the company’s quality system c. Companies can implement their quality systems in a progressive manner, focusing on those elements most relevant to their stage of growth d. Quality systems can be a source of competitive advantage for a company
You have just been hired as an intern with XYZ Sdn. Bhd. This company manufactures sportswear. Since you have taken a course on Energy and Sustainable Development in UNITEN, your supervisor has asked your opinion on how to improve the life-cycle sustainability of one their products, the XYZ Running Shoes. Prepare a brief outline of your recommendation, which should include FIVE (5) improvements that the company can implement to improve the sustainability of their product.
Just what is benchmarking, and how does it function, exactly?
1)Hatil furniture sells wooden furniture to its customers, If it wants to maintain its product quality, what costs should it incur? Explain with proper examples. 2)What would be your suggestions to improve their product quality continuously?