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- Problem 2-4 (Algo) A company that makes shopping carts for supermarkets and other stores recently purchased some new equipment that reduces the labor content of the jobs needed to produce the shopping carts. Prior to buying the new equipment, the company used 5 workers, who together produced an average of 80 carts per hour. Workers receive $12 per hour, and machine cost was $30 per hour. With the new equipment, it was possible to transfer one of the workers to another department, and equipment cost increased by $11 per hour, while output increased by 5 carts per hour. a. Compute labor productivity under each system. Use carts per worker per hour as the measure of labor productivity. (Round your answers to 3 decimal places.) Before After b. Compute the multifactor productivity under each system. Use carts per dollar cost (labor plus equipment) as the measure. (Round your answers to 3 decimal places.) Before After carts per worker per hour carts per worker per hour Labor productivity…Explain the Process Structure in Services?System service When locating a retail outlet such as a supermarket, the objective is to ______________. Select one: a. Maximize profit b. Minimize cost c. Maximize revenue d. Maximize customer satisfaction e. Minimize fixed cost Customer expect _________ from any franchise outlet.Select one: a. high quality service b. low prices c. fast service d. identical service e. all Which of the following is not a characteristic of the co-creation of the dimension of the B2B service experience?Select one: a. The customer is a coproducer of the value b. The customer performs the service c. The customer is an input to the service process d. All e. None
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