One of the biggest issues for service companies is how to make processes more efficient. Think about a 16 theater movie-plex. One would guess that such theater operations managers have already implemented facility layout configurations and transformation processes that aid in efficiency and throughput of customers. From the list below, select all items that would impact efficiency and throughput. ) 1) Self-service soda fountains and buttering stations ) 2) The ability to buy alcoholic beverages at the theater ) 3) Placement of exit doors in hallways close to the theaters ) 4) Ability to purchase tickets through online apps, or the presence of ticket kiosks | 5) Self-service soda and butter dispensers

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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One of the biggest issues for service companies is how to make processes more
efficient. Think about a 16 theater movie-plex. One would guess that such theater
operations managers have already implemented facility layout configurations and
transformation processes that aid in efficiency and throughput of customers. From the
list below, select all items that would impact efficiency and throughput.
| 1) Self-service soda fountains and buttering stations
| 2) The ability to buy alcoholic beverages at the theater
O 3) Placement of exit doors in hallways close to the theaters
4) Ability to purchase tickets through online apps, or the presence of ticket kiosks
5) Self-service soda and butter dispensers
6) Availability of customer loyalty programs or movie pass subscriptions
O7) Changing to reclined seating, offering more comfort to the customer
O 8) Staggering of show times along with putting older movies in smaller theaters
and new released in larger ones
Transcribed Image Text:One of the biggest issues for service companies is how to make processes more efficient. Think about a 16 theater movie-plex. One would guess that such theater operations managers have already implemented facility layout configurations and transformation processes that aid in efficiency and throughput of customers. From the list below, select all items that would impact efficiency and throughput. | 1) Self-service soda fountains and buttering stations | 2) The ability to buy alcoholic beverages at the theater O 3) Placement of exit doors in hallways close to the theaters 4) Ability to purchase tickets through online apps, or the presence of ticket kiosks 5) Self-service soda and butter dispensers 6) Availability of customer loyalty programs or movie pass subscriptions O7) Changing to reclined seating, offering more comfort to the customer O 8) Staggering of show times along with putting older movies in smaller theaters and new released in larger ones
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