omer Type (X1) is: 1 = less than 1 year 2 = between 1 year an
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
Related questions
Question
Is there a significant difference on the ratings of the respondents on Delivery Speed – X18) when grouped according to Customer Type – X1?
The coding for Customer Type (X1) is:
1 = less than 1 year
2 = between 1 year and 5 years
3 = longer than 5 years
The coding for Delivery Speed (X18) is:
0 = Poor
10 = Excellenet
Interpret/Explain the One-Way ANOVA test result found in the attached image file

Transcribed Image Text:X18 Delivery Speed
Less than 1 year
1 to 5 years
Over 5 years
Total
X18 Delivery Speed
Levene
Statistic
.866
X18 Delivery Speed
Between Groups
Within Groups
Total
Post Hoc
Test of Homogeneity of Variances
Tukey HSD
df1
Games-Howell
N
Tukey
HSD
32
35
33
100
2
Sum of
Squares
Homogeneous
24.030
29.370
53.400
1 to 5 years
Mean
Over 5 years
Dependent Variable:X18 - Delivery Speed
3.172
4.243
(1) X1-
Customer Type
Less than 1 year
4.200
3.886
1 to 5 years
df2
Over 5 years
Less than 1 year
97
df
Std. Deviation
.6150
.5731
.4500
.7344
ANOVA
Sig.
1 to 5 years
1 to 5 years
Over 5 years
Less than 1 year
Over 5 years.
Less than 1 year
1 to 5 years
*. The mean difference is significant at the 0.05 level.
.424
N
2
97
99
(J) X1-
Customer Type
1 to 5 years
Over 5 years
Less than 1 year
Over 5 years.
Less than 1 year
X18 - Delivery Speed
Mean Square
12.015
.303
32
33
35
Descriptives
Std. Error
.1087
.0969
.0783
.0734
X1 Customer
Type
Less than 1 year
Over 5 years
1 to 5 years
Sig.
1.000
Means for groups in homogeneous subsets are displayed.
a. Uses Harmonic Mean Sample Size = 33.287.
Multiple Comparisons
F
39.681
Mean
Difference (1-
J)
-1.0710'
-1.0281'
1.0710'
.0429
1.0281'
-.0429
-1.0710'
-1.0281'
1.0710'
.0429
1.0281'
-.0429
Subset for alpha= 0.05
1
2
3.172
95% Confidence Interval for
Mean
Lower Bound
2.950
4.046
4.200
4.243
.946
4.040
3.740
Siq.
.000
Std. Error
1346
.1365
.1346
.1335
.1365
.1335
1456
.1340
.1456
.1246
.1340
.1246
Upper Bound
3.394
4.440
4.360
4.032
Siq.
.000
.000
.000
945
.000
945
.000
.000
.000
.937
.000
.937
Minimum
1.6
3.0
3.3
1.6
Maximum
4.4
5.5
4.9
5.5
95% Confidence Interval
Lower Bound. Upper Bound
-1.391
-.751
-1.353
-.703
.751
1.391
-.275
.361
.703
1.353
-.361
.275
-1.420
-.722
-1.351
-.706
.722
1.420
-.256
.342
.706
1.351
-.342
.256
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