Mrs. Brown is not doing well in his job. The problem began to appear shortly after Brown’s job was changed from a manual to a computer – based operation. She has tried hard but is just not doing well in learning to use the computer, and as a result is having difficulty meeting performance expectations. As a 55 year old employee over 30 years with the company, Mrs. Brown is both popular and influential among his work peers. Along with her performance problems, you have noticed the appearance of some negative attitudes including a tendency for Mrs. Brown to sometimes ’badmouth” the firm. As Mrs. Brown’s manager, what option would you consider in terms of dealing with the issue of her retention in the job and in the company? What would you do and Why
Mrs. Brown is not doing well in his job. The problem began to appear shortly after Brown’s job was changed from a manual to a computer – based operation. She has tried hard but is just not doing well in learning to use the computer, and as a result is having difficulty meeting performance expectations. As a 55 year old employee over 30 years with the company, Mrs. Brown is both popular and influential among his work peers. Along with her performance problems, you have noticed the appearance of some negative attitudes including a tendency for Mrs. Brown to sometimes ’badmouth” the firm. As Mrs. Brown’s manager, what option would you consider in terms of dealing with the issue of her retention in the job and in the company? What would you do and Why?
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