CASE STUDIES • Case 1 (Using Low Quality Materials): Bader was recently promoted as Assistant Product Manager in Elite Furniture, a manufacturer of quality furniture. During his work in the new position he has discovered that the Purchasing Manager had recently started buying an inferior (low quality) wood to make table. The table would last about half as long as the regular table; but the lower quality could not be detected by the buyer. • When Bader revealed this information to his boss, he was told that the Purchasing Manager was following orders from top management. The company was having financial difficulties and had to cut costs. The change in table quality was a quick and safe way to do so. Bader argued that selling inferior merchandise as quality product was no way to solve budget problems, but his opinion was not heard by anyone in the management. • Elite Furniture products are always known for quality which Bader had stressed to his customers. 'He could imagine that image of the shop going down quickly as consumers began to experience the low quality materials in near future. • What is the ethical issue related to this case? Identify the ethical dilemma. • If you were in the place of Bader what will you do?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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CASE STUDIES
• Case 1 (Using Low Quality Materials): Bader was recently promoted as Assistant
Product Manager in Elite Furniture, a manufacturer of quality furniture. During his
work in the new position he has discovered that the Purchasing Manager had
recently started buying an inferior (low quality) wood to make table. The table would
last about half as long as the regular table; but the lower quality could not be
detected by the buyer.
• When Bader revealed this information to his boss, he was told that the Purchasing
Manager was following orders from top management. The company was having
financial difficulties and had to cut costs. The change in table quality was a quick and
safe way to do so. Bader argued that selling inferior merchandise as quality product
was no way to solve budget problems, but his opinion was not heard by anyone in
the management.
• Elite Furniture products are always known for quality which Bader had stressed to
his customers. 'He could imagine that image of the shop going down quickly as
consumers began to experience the low quality materials in near future.
• What is the ethical issue related to this case?
Identify the ethical dilemma.
• If you were in the place of Bader what will you do?
Transcribed Image Text:CASE STUDIES • Case 1 (Using Low Quality Materials): Bader was recently promoted as Assistant Product Manager in Elite Furniture, a manufacturer of quality furniture. During his work in the new position he has discovered that the Purchasing Manager had recently started buying an inferior (low quality) wood to make table. The table would last about half as long as the regular table; but the lower quality could not be detected by the buyer. • When Bader revealed this information to his boss, he was told that the Purchasing Manager was following orders from top management. The company was having financial difficulties and had to cut costs. The change in table quality was a quick and safe way to do so. Bader argued that selling inferior merchandise as quality product was no way to solve budget problems, but his opinion was not heard by anyone in the management. • Elite Furniture products are always known for quality which Bader had stressed to his customers. 'He could imagine that image of the shop going down quickly as consumers began to experience the low quality materials in near future. • What is the ethical issue related to this case? Identify the ethical dilemma. • If you were in the place of Bader what will you do?
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