Level or degree of alignment of end results and outcomes to the organization’s strategic goals. Level of success in the management of the triple constraints of time, cost, and scope. c. Level or degree of customer/user satisfaction of results and outcomes d. Value created for the organization.
A global fashion brand pairs sustainability and growth.
The fashion industry exploded over the past two decades. Garment production has doubled since 2000, and plastics use has multiplied along with it. H&M, one of the largest apparel manufacturers in the world, wanted to grow more sustainably. One of its goals: eliminate plastic from its packaging. Together we developed a new paper packaging system that’s cutting thousands of tons of plastic from H&M’s operations, helping the company and its customers meet their sustainability goals.
Fast fashion keeps getting faster. But if the industry is to meet its climate commitments, its use of plastics has to slow down.
H&M chief executive Helena Helmersson set ambitious sustainability goals when she stepped into her role. She wanted to reduce the fashion giant’s impact on the environment and enable meaningful growth. But change is tough for any company, let alone one with eight brands operating across 74 markets. Together IDEO and the H&M Group created new plastic-free packaging, rallying around a more sustainable packaging solution that’s easily customizable.
By applying a design-led approach that went far beyond hiring a sustainability consultant, the H&M Group managed to reduce its use of plastic. But it didn’t stop there. A small team called Design Studio took what it learned and grew into an established strategic capability that pioneers new ways of working in the organization, tackling complex challenges in circularity, inclusion, supply chain, and customer experience. Sustainability isn’t a passing trend for H&M. It’s moving fashion forward.
Critically assess and comment on the success of the project from the following viewpoints:
- Level or degree of alignment of end results and outcomes to the organization’s strategic goals.
- Level of success in the management of the triple constraints of time, cost, and scope. c. Level or degree of customer/user satisfaction of results and outcomes d. Value created for the organization.
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