Lessons learned: Business has cycles, it is important to build long term relationship during ups & do true for high tech business but also for other business such as restaurant. • Sometimes customers or suppliers need your support, sometimes you need their help • The Golden rule: "Do to others what you would have them do to you." Pericom treated our key suppliers as our partners. We helped them when they needed more business in a down year and they helped us when supply was tight. • Pericom tried to treat all customers well by being responsive, dependable, trustworthy, fair etc. · Over thegears, Pericom tried to nurture long term relationship with customers and suppliers whom we deem to be dependable and not just transactional.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Change a little bit these points of the bottom and make them unique
4:38
Today
Edit
4:29 PM
"The way to lose a customer
· Lessons learned:
· Business has cycles, it is important to build long term relationship during ups & dow
true for high tech business but also for other business such
restaurant.
• Sometimes customers or suppliers need your support, sometimes you need their help
• The Golden rule: "Do to others what you would have them do to you."
• Pericom treated our key suppliers as our partners. We helped them when they needed more
business in a down year and they helped us when supply was tight.
• Pericom tried to treat all customers well by being responsive, dependable, trustworthy, fair etc.
· Over thegears, Pericom tried to nurture long term relationship with customers and suppliers
whom we deem to be dependable and not just transactional.
Transcribed Image Text:4:38 Today Edit 4:29 PM "The way to lose a customer · Lessons learned: · Business has cycles, it is important to build long term relationship during ups & dow true for high tech business but also for other business such restaurant. • Sometimes customers or suppliers need your support, sometimes you need their help • The Golden rule: "Do to others what you would have them do to you." • Pericom treated our key suppliers as our partners. We helped them when they needed more business in a down year and they helped us when supply was tight. • Pericom tried to treat all customers well by being responsive, dependable, trustworthy, fair etc. · Over thegears, Pericom tried to nurture long term relationship with customers and suppliers whom we deem to be dependable and not just transactional.
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