Answered: Give an example (other than Disney) of…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Give an example (other than Disney) of a firm that you think is good at using
queueing psychology. Explain your answer.

Expert Solution

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Starbucks is one of the companies that I believe is good at using their systems to create better-queuing psychology. They have been able to develop their queueing systems to create a better, more efficient method to deal with customer arrival. The biggest obstacle that Starbucks was able to overcome came in the form of the combination of drinks they had, the estimated amount of mix presented a challenge to be empirically presented. Starbucks invested in better machines, better staffing, and more servers per customers.

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