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Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Pakistan
Oxygen
2
Ethics and compliance within Pakistan Oxygen Limited
("the Company")
1.
The Company
In Pakistan, our Company has led the development of the industrial
gases industry for more than 80 years, providing customized solutions to
meet the specific needs of our customers. The Company manufactures
and distributes industrial, medical and speciality gases as well as
welding products and provides a wide range of related services
including the installation of on-site plants, gas equipment, pipelines and
associated engineering services.
more than 4,000 customers from a wide spectrum of industries ranging
from chemicals and petrochemicals to steel, food and healthcare.
The Company supplies prodUcts to
What does the code mean for each employee?
Each employee must, using the code as a reference point, learn and
comply with the standards and laws that apply to their job. The code
applies to all employees, directors and officers. The Company will seek
to influence and encourage its business partners to adopt the
standards set out in the code. The standards in the code must be
applied to all our business operations.
The code does not alter the terms and conditions of employment with
the Company, rather it helps each of us to understand what is
expected of us to make sure we always act responsibly and with
integrity. The Company will actively monitor the standards set out in the
code. Failure to comply with the standards set out in the code may
result in disciplinary action, including dismissal, and may also result in
criminal or civil prosecution.
Why does the Company need a code?
The standards set out in this code determine how the Company wll
maintain its relationships with customers, suppliers, government, other
businesses, the environment and people. These standards provide
clear guidance on how we
circumstances and will ensure that the Company's good reputation will
be maintained and enhanced. Failing to follow the Company's Code
of Ethics may expose the organisation and its employees to serioUS
are expected to act in certain
Transcribed Image Text:Pakistan Oxygen 2 Ethics and compliance within Pakistan Oxygen Limited ("the Company") 1. The Company In Pakistan, our Company has led the development of the industrial gases industry for more than 80 years, providing customized solutions to meet the specific needs of our customers. The Company manufactures and distributes industrial, medical and speciality gases as well as welding products and provides a wide range of related services including the installation of on-site plants, gas equipment, pipelines and associated engineering services. more than 4,000 customers from a wide spectrum of industries ranging from chemicals and petrochemicals to steel, food and healthcare. The Company supplies prodUcts to What does the code mean for each employee? Each employee must, using the code as a reference point, learn and comply with the standards and laws that apply to their job. The code applies to all employees, directors and officers. The Company will seek to influence and encourage its business partners to adopt the standards set out in the code. The standards in the code must be applied to all our business operations. The code does not alter the terms and conditions of employment with the Company, rather it helps each of us to understand what is expected of us to make sure we always act responsibly and with integrity. The Company will actively monitor the standards set out in the code. Failure to comply with the standards set out in the code may result in disciplinary action, including dismissal, and may also result in criminal or civil prosecution. Why does the Company need a code? The standards set out in this code determine how the Company wll maintain its relationships with customers, suppliers, government, other businesses, the environment and people. These standards provide clear guidance on how we circumstances and will ensure that the Company's good reputation will be maintained and enhanced. Failing to follow the Company's Code of Ethics may expose the organisation and its employees to serioUS are expected to act in certain
Pakistan
Oxygen
3
harm - to the business, environment, people and the reputation we
have all worked to earn. We could also be exposed to penalties and
even imprisonment of individuals in serious cases of misconduct.
Acting responsibly is important and requires ever greater care given
the ever-changing corporate environment.
How will the Company sustain the code?
The Company's Code of Ethics is to be a reference point for all
employees. The Company will make every effort to uphold and sustain
the code and as a starting point will provide training on relevant
ethical and legal issues to all employees. A comprehensive program is
designed to uphold and sustain the code on an on-going basis.
Does the code include all the Company's standards, policies and
practices?
The code cannot describe in detail every policy statement, a standard
or practice that may apply in every situation. Where there are more
detailed guidelines or standards to clarify the code, details of how to
find these are given within the code itself. The guidelines, standards,
policies or information sources referred to in this code are not part of
the code itself.
How is the code organised?
The Company's Code of Ethics is structured to reflect the expectations
of our main stakeholder groups. Our stakeholders are people with an
abiding interest in our company; customers,
satisfied and feel understood, suppliers – suppliers who appreciate us
because we are demanding, yet fair, markets, markets in which we
play an important role, shareholders
organisation to maximise the value of their investment, employees -
employees who work with enthusiasm and pride because they feel
challenged and valued, communities
Company plays a practical and positive role.
customers who are
shareholders who expect our
-
communities in which the
Transcribed Image Text:Pakistan Oxygen 3 harm - to the business, environment, people and the reputation we have all worked to earn. We could also be exposed to penalties and even imprisonment of individuals in serious cases of misconduct. Acting responsibly is important and requires ever greater care given the ever-changing corporate environment. How will the Company sustain the code? The Company's Code of Ethics is to be a reference point for all employees. The Company will make every effort to uphold and sustain the code and as a starting point will provide training on relevant ethical and legal issues to all employees. A comprehensive program is designed to uphold and sustain the code on an on-going basis. Does the code include all the Company's standards, policies and practices? The code cannot describe in detail every policy statement, a standard or practice that may apply in every situation. Where there are more detailed guidelines or standards to clarify the code, details of how to find these are given within the code itself. The guidelines, standards, policies or information sources referred to in this code are not part of the code itself. How is the code organised? The Company's Code of Ethics is structured to reflect the expectations of our main stakeholder groups. Our stakeholders are people with an abiding interest in our company; customers, satisfied and feel understood, suppliers – suppliers who appreciate us because we are demanding, yet fair, markets, markets in which we play an important role, shareholders organisation to maximise the value of their investment, employees - employees who work with enthusiasm and pride because they feel challenged and valued, communities Company plays a practical and positive role. customers who are shareholders who expect our - communities in which the
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