Investigate how consumers have dealt with computer and mobile app problems in the past so that you can avoid making the same mistakes. It's important to think of solutions that might calm customers' fears when faced with situations like these. How did you cope with the irritation caused by an app or piece of software when it was driving you completely crazy? Have any suggestions for how we may go about fixing this that you could perhaps share with me?
Investigate how consumers have dealt with computer and mobile app problems in the past so that you can avoid making the same mistakes. It's important to think of solutions that might calm customers' fears when faced with situations like these. How did you cope with the irritation caused by an app or piece of software when it was driving you completely crazy? Have any suggestions for how we may go about fixing this that you could perhaps share with me?
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Investigate how consumers have dealt with computer and mobile app problems in the past so that you can avoid making the same mistakes. It's important to think of solutions that might calm customers' fears when faced with situations like these. How did you cope with the irritation caused by an app or piece of software when it was driving you completely crazy? Have any suggestions for how we may go about fixing this that you could perhaps share with me?
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