Interpret the following variables: - Empathy: - Responsiveness: - Assurance:

MATLAB: An Introduction with Applications
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Author:Amos Gilat
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i. Interpret the following variables:
- Empathy:
- Responsiveness:
- Assurance:

Tangibility
Satisfaction
N
Reliability
205
Empathy
205
Responsiveness 205
Assurance
205
205
205
205
Valid N
(listwise)
Descriptive Table
Std.
Deviation
Std. Statistic
Error
3.207 0.081
2.652
0.073
2.802 0.069
3.204 0.062
3.506
0.081
3.000 0.089
Mean
Statistic Statistic
1.158
1.041
0.983
0.882
1.158
1.274
Skewness
Kurtosis
Statistic Std. Statistic
Std.
Error
Error
-0.391
0.170
-1.252
0.338
0.254 0.170 -0.778
0.338
0.312 0.170 -0.683 0.338
-0.171
0.170 -0.498
0.338
-0.337 0.170 -1.381
0.338
-0.092 0.170 -1.243 0.338
Transcribed Image Text:Tangibility Satisfaction N Reliability 205 Empathy 205 Responsiveness 205 Assurance 205 205 205 205 Valid N (listwise) Descriptive Table Std. Deviation Std. Statistic Error 3.207 0.081 2.652 0.073 2.802 0.069 3.204 0.062 3.506 0.081 3.000 0.089 Mean Statistic Statistic 1.158 1.041 0.983 0.882 1.158 1.274 Skewness Kurtosis Statistic Std. Statistic Std. Error Error -0.391 0.170 -1.252 0.338 0.254 0.170 -0.778 0.338 0.312 0.170 -0.683 0.338 -0.171 0.170 -0.498 0.338 -0.337 0.170 -1.381 0.338 -0.092 0.170 -1.243 0.338
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