In 1985, Coke decided to change its 100-year-old iconic formula to meet the need of young consumers. The company faced an immediate revolt. The infamous Coke debacle of the 1980’s illustrates what can happen when a marketer messes with strongly held attitudes. This is an example of:  a. Classical Conditioning  b. Nostalgia  c. Product Congruence  d. Product Involvement  e. All of the Above

MARKETING 2018
19th Edition
ISBN:9780357033753
Author:Pride
Publisher:Pride
Chapter6: Target Markets: Segmentation And Evaluation
Section: Chapter Questions
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In 1985, Coke decided to change its 100-year-old iconic formula to meet the need of young consumers. The company faced an immediate revolt. The infamous Coke debacle of the 1980’s illustrates what can happen when a marketer messes with strongly held attitudes. This is an example of: 

a. Classical Conditioning 

b. Nostalgia 

c. Product Congruence 

d. Product Involvement 

e. All of the Above 

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