If the communication is therapeutic, write “therapeutic” and indicate the therapeutic technique being used.  If the communication is non-therapeutic, indicate the non-therapeutic communication technique that is used and then REWRITE the dialogue to make it therapeutic.

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
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If the communication is therapeutic, write “therapeutic” and indicate the therapeutic technique being used.  If the communication is non-therapeutic, indicate the non-therapeutic communication technique that is used and then REWRITE the dialogue to make it therapeutic.

A hospitalized patient states that he is not happy with his doctor because he rarely spends more than one minute in his room when he does his rounds. The nurse responds, “He is like that with all his patients.  For all the money he gets paid he should spend more time with his patients!”

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