What are the advantages to electronic communication? What disadvantages are there? In the following example, how would you rank each phone call in terms of priority? Give the reasons behind your answer. Line 1: An angry patient is asking for his lab test results Line 2: A 35-year old woman is having some mild wheezing, itchy eyes and nasal congestion Line 3: Another physician is calling to have medical records for a patient sent over Line 4: An 70-year old man having chest pain would like to make an appointment Pretend you are a medical assistant who is sending a fax with a patient’s medical records. What information would you include in this request?

What are the advantages to electronic communication? What disadvantages are there? In the following example, how would you rank each phone call in terms of priority? Give the reasons behind your answer. Line 1: An angry patient is asking for his lab test results Line 2: A 35-year old woman is having some mild wheezing, itchy eyes and nasal congestion Line 3: Another physician is calling to have medical records for a patient sent over Line 4: An 70-year old man having chest pain would like to make an appointment Pretend you are a medical assistant who is sending a fax with a patient’s medical records. What information would you include in this request?

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The LPN/LVN is preparing to take a verbal medication order over the telephone from a health-care provider. For which reason would this action be permitted by the LPN/LVN? The RN is going home with a sudden fever and vomiting. The order is in response to the emergency need for a patient. The LPN/LVN is the only person at the nursing station. The action is supported by both state board and facility policy.
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