Identify and list the strengths, weaknesses, opportunities and threats that the Shipwreck Café may have. Upon identification of the factors, select three to focus on and develop further.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Answer all questions completely:

 

• There is uncertainty regarding how an
increasing housing market will affect
things.
• A small influx of popular chain and fast
food restaurants could wipe out the
market.
• The Shipwreck Café has a small staff.
• The Shipwreck Café can create
customized menu selections upon
request.
• The Shipwreck Café does not have a lot
of information about their competitors.
• The Shipwreck Café has a small, select
menu of healthy food, including fish and
game.
• Cashflow can be unreliable at times.
• Several pensioners have asked if the
restaurant does catering.
Identify and list the strengths, weaknesses,
opportunities and threats that the Shipwreck
Café may have. Upon identification of the
factors, select three to focus on and develop
further.
Transcribed Image Text:• There is uncertainty regarding how an increasing housing market will affect things. • A small influx of popular chain and fast food restaurants could wipe out the market. • The Shipwreck Café has a small staff. • The Shipwreck Café can create customized menu selections upon request. • The Shipwreck Café does not have a lot of information about their competitors. • The Shipwreck Café has a small, select menu of healthy food, including fish and game. • Cashflow can be unreliable at times. • Several pensioners have asked if the restaurant does catering. Identify and list the strengths, weaknesses, opportunities and threats that the Shipwreck Café may have. Upon identification of the factors, select three to focus on and develop further.
The Shipwreck Café is located in a small tourist
community near the seaside of Southend-on-
Sea, UK. It has been in business for just two
years and has developed a solid local customer
based made up mostly of pensioners (retirees).
During the tourist season, the restaurant gets
many referrals from various resorts in the area.
The owner of the restaurant wants to set some
goals so that the Shipwreck Café can move
closer to its vision and mission statements: 'To
keep our customers coming back for locally
sourced food, attentive service, and a
comfortable welcome atmosphere' and 'Our
mission is to provide customers quality,
healthy, organic cuisine with excellent service
that exemplifies our heritage in Southend-on-
Sea! The following information provides
additional background on this establishment:
• The chef was educated at Le Cordon
Bleu, Paris, and has been chef at several
luxury resorts.
• The local council encourages local
businesses to expand.
• Because of housing development in the
area, more restaurants are opening in the
Transcribed Image Text:The Shipwreck Café is located in a small tourist community near the seaside of Southend-on- Sea, UK. It has been in business for just two years and has developed a solid local customer based made up mostly of pensioners (retirees). During the tourist season, the restaurant gets many referrals from various resorts in the area. The owner of the restaurant wants to set some goals so that the Shipwreck Café can move closer to its vision and mission statements: 'To keep our customers coming back for locally sourced food, attentive service, and a comfortable welcome atmosphere' and 'Our mission is to provide customers quality, healthy, organic cuisine with excellent service that exemplifies our heritage in Southend-on- Sea! The following information provides additional background on this establishment: • The chef was educated at Le Cordon Bleu, Paris, and has been chef at several luxury resorts. • The local council encourages local businesses to expand. • Because of housing development in the area, more restaurants are opening in the
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