I am a pharmacy graduate and recently i am working as a Executive operations in Advance personal care limited (APCL) at pran-rfl group. So i want to add this job experience in my cv. Can you give some points which i can add in my cv. 5-10 lines will be ok. Please answer at your own easy words. I will rate you positive if you do so. Please don't use AI for answering this question.

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Introduction to Business Messages

Business messaging refers to a variety of channels via which businesses and customers can interact. SMS or text messaging is the most popular method of communication. Shipment reminders, promotional incentives, marketing offers, and scheduled appointments are all things we have dealt with. These are the types of messages we usually identify with business communication. Business messaging can take place on any digital platform where your consumers already spend some time, with the expectation that communication will be two-way. Business messaging brings comfort and simplicity to customers. Customers expect comfort from pre-sales and post-sales engagements with businesses as they do with friends and family. In addition, messaging is the favored method of contacting a firm for 66% of buyers. Here are a few examples of popular business messaging situations.