he adopt to manage his distress. Also indicate what measures should be taken by the manager and other higher management people to avoid such situations in future. Discuss the process of thinking? What are the fundamental principles of clear/scientific thinking? Also discuss those factors which stop us from thinking logically and scientifically. [ 250- 300words) Conflict among people and groups is unavoidable, by itself, as we have learned, conflict is not a problem, the real problem is how it is managed? Discuss. Also discuss all the important styles of managing conflict. [ 250- 300words]
- Mazhar Ali joined HEALTHY Pharmacy chain about two
years ago. Recently, one of the experienced pharmacists went
on sick leave for an operation and another has been away for
two months on maternity leave. Mazhar was left with only one dispenser
to help him do all the work. His main task is checking prescriptions, and he has no time to devote to other tasks of patient counseling and
management duties for which he is well qualified. Mazhar’s work
is also constantly interrupted by questions from other healthcare
staff. Daily he is harassed by the manager, Adil, to perform more medicine related tasks and reduce the waiting times. He realizes that the targets and additional tasks are unrealistic. When he tried to explain the difficulties, both Adil and the chief manager were not supportive. Now he feels that he is not doing a good job and is emotionally distressed. He experiences constant headaches and nausea at work.
Read the above scenario carefully and suggest what Mazhar should do in the current situation and what strategies should he adopt to manage his distress. Also indicate what measures should be taken by the manager and other higher management people to avoid such situations in future.
- Discuss the process of thinking? What are the fundamental principles of clear/scientific thinking? Also discuss those factors which stop us from thinking logically and scientifically. [ 250- 300words)
- Conflict among people and groups is unavoidable, by itself, as we have learned, conflict is not a problem, the real problem is how it is managed? Discuss. Also discuss all the important styles of managing conflict. [ 250- 300words]
Step by step
Solved in 4 steps
