For the scenarios, determine if any would be considered harassment or would be creating a hostile work environment from an employment law standpoint. Be sure to cite any applicable employment laws and fully explain your rationale. Dave is a Customer Service Manager of a team of Customer Service Representatives. This is a very diverse team that includes both men and women, 3 different ethnicities and approximately half of the group are over 40. Dave has a very aggressive personality and often refers to his team in derogatory terms, such as his village idiots and the walking dead. He also frequently changes schedules with little to no notice and generally treats the team in a disrespectful manner

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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For the scenarios, determine if any would be considered harassment or would be creating a hostile work environment from an employment law standpoint. Be sure to cite any applicable employment laws and fully explain your rationale.

Dave is a Customer Service Manager of a team of Customer Service Representatives. This is a very diverse team that includes both men and women, 3 different ethnicities and approximately half of the group are over 40. Dave has a very aggressive personality and often refers to his team in derogatory terms, such as his village idiots and the walking dead. He also frequently changes schedules with little to no notice and generally treats the team in a disrespectful manner

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Harassment and a hostile work environment can be difficult to define, but it is important to understand the potential legal ramifications. In this essay, we will discuss an example of a Customer Service Manager, Dave, and how his behavior could be considered harassment and create a hostile work environment under employment law. We will consider the applicable employment laws and explain our rationale for why Dave's behavior could be interpreted as harassment and a hostile work environment.

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