EXERCISE IN FEATURES NEGOTIATION Conflict resolution In the scenario below, despite John's attempt to deal with the conflict between Daniel and Sophia, the meeting ends without a clear resolution. John: "Sophia, Daniel, I have noticed some tension between you during our recent meetings. I wanted to see if we could find a way to work together more effectively." Sophia: "Frankly, John, it's frustrating. Daniel continues to reject my ideas without even thinking about them. I feel like my creativity is being stifled." Daniel: "I'm just trying to be practical, John. Sophia's ideas are often very risky and impractical. We need to focus on strategies that have a better chance of success." John: "I understand where you both are coming from. Sophia, I appreciate your creative approach, but we also need to consider the feasibility and potential impact of our ideas. Daniel, while it is important to be practical, we should not dismiss completely innovative solutions. Let's try to find a middle ground." Sophia: "But John, I feel like Daniel never listens to me. Every time I try to contribute, he shoots me". Daniel: "That's not true, Sophia. I listen to your ideas, but some of them are just not realistic given our limitations." Question What actions can John take to help resolve the conflict between Daniel and Sophia? Give reasons for your answer.
EXERCISE IN FEATURES NEGOTIATION Conflict resolution In the scenario below, despite John's attempt to deal with the conflict between Daniel and Sophia, the meeting ends without a clear resolution. John: "Sophia, Daniel, I have noticed some tension between you during our recent meetings. I wanted to see if we could find a way to work together more effectively." Sophia: "Frankly, John, it's frustrating. Daniel continues to reject my ideas without even thinking about them. I feel like my creativity is being stifled." Daniel: "I'm just trying to be practical, John. Sophia's ideas are often very risky and impractical. We need to focus on strategies that have a better chance of success." John: "I understand where you both are coming from. Sophia, I appreciate your creative approach, but we also need to consider the feasibility and potential impact of our ideas. Daniel, while it is important to be practical, we should not dismiss completely innovative solutions. Let's try to find a middle ground." Sophia: "But John, I feel like Daniel never listens to me. Every time I try to contribute, he shoots me". Daniel: "That's not true, Sophia. I listen to your ideas, but some of them are just not realistic given our limitations." Question What actions can John take to help resolve the conflict between Daniel and Sophia? Give reasons for your answer.
Chapter2: Managerial Decision-making
Section: Chapter Questions
Problem 6CRQ: What are the two types of conflict? Which one is constructive, and which is destructive?
Related questions
Question
Transcribed Image Text:EXERCISE IN FEATURES NEGOTIATION Conflict resolution
In the scenario below, despite John's attempt to deal with the conflict between Daniel and
Sophia, the meeting ends without a clear resolution.
John: "Sophia, Daniel, I have noticed some tension between you during our recent meetings.
I wanted to see if we could find a way to work together more effectively."
Sophia: "Frankly, John, it's frustrating. Daniel continues to reject my ideas without even
thinking about them. I feel like my creativity is being stifled."
Daniel: "I'm just trying to be practical, John. Sophia's ideas are often very risky and
impractical. We need to focus on strategies that have a better chance of success."
John: "I understand where you both are coming from. Sophia, I appreciate your creative
approach, but we also need to consider the feasibility and potential impact of our ideas.
Daniel, while it is important to be practical, we should not dismiss completely innovative
solutions. Let's try to find a middle ground."
Sophia: "But John, I feel like Daniel never listens to me. Every time I try to contribute, he
shoots me".
Daniel: "That's not true, Sophia. I listen to your ideas, but some of them are just not realistic
given our limitations."
Question
What actions can John take to help resolve the conflict between Daniel and Sophia? Give
reasons for your answer.
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