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Ciccarelli: Psychology_5 (5th Edition)
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
Problem 1TY
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Please explain the photo attached
years This situation commonly happens in an institution where laws and principles decide what is right for the people and the company. There is what we call seasoned employees in every institution, private and public. Seasoned employees are working as admin staff or front liners. They understand well the operation of the institution. Front liners are those who are constantly engaged to client services. They exactly know what the needs of the client are because it's their work. Front line employees are trained to provide the best possible service for the client. In this level, the employee and the client establish personal of work experience, connection which the higher authorities don't have. With the front line employee knows how to deliver the service morally and what is the moral thing to do with the clients. But many times, the morally upright way to handle with the client as perceived by the employee is challenged by the laws directed by the authority, the employers. This is the moment where moral confusion is experienced. When the employee decides to perform the moral action, he/she is morally right, but for the authority, right action comes from the dictate of the legality. We do not have a problem if the moral action is in accordance with the company's laws. But if they are challenging each other, moral distress cannot be avoided. Moral courage is indeed necessary when morality and legality is challenging each other. It is a way to resist pressure to obey legitimate authorities whose moral convictions are confused with the legalities. The moral action should prevail over the legal one. Hence, "institution themselves also need to embrace the virtues of moral courage, wisdom, and integrity. They need to invest in employers who are role models and take forward an ethical agenda (Gallagher, p. 11)." As a conclusion, moral courage stands in between moral principle and action. Moral principle alone is not enough, so as action without moral principle is pointless. To act out one's moral principle, moral courage is necessary. Further, one must not forget to make use of moral imagination to look for the best solution of the problem. After having the best solution, moral courage makes sure that the solution is acted out to hopefully address the problematic situation.
Transcribed Image Text:years This situation commonly happens in an institution where laws and principles decide what is right for the people and the company. There is what we call seasoned employees in every institution, private and public. Seasoned employees are working as admin staff or front liners. They understand well the operation of the institution. Front liners are those who are constantly engaged to client services. They exactly know what the needs of the client are because it's their work. Front line employees are trained to provide the best possible service for the client. In this level, the employee and the client establish personal of work experience, connection which the higher authorities don't have. With the front line employee knows how to deliver the service morally and what is the moral thing to do with the clients. But many times, the morally upright way to handle with the client as perceived by the employee is challenged by the laws directed by the authority, the employers. This is the moment where moral confusion is experienced. When the employee decides to perform the moral action, he/she is morally right, but for the authority, right action comes from the dictate of the legality. We do not have a problem if the moral action is in accordance with the company's laws. But if they are challenging each other, moral distress cannot be avoided. Moral courage is indeed necessary when morality and legality is challenging each other. It is a way to resist pressure to obey legitimate authorities whose moral convictions are confused with the legalities. The moral action should prevail over the legal one. Hence, "institution themselves also need to embrace the virtues of moral courage, wisdom, and integrity. They need to invest in employers who are role models and take forward an ethical agenda (Gallagher, p. 11)." As a conclusion, moral courage stands in between moral principle and action. Moral principle alone is not enough, so as action without moral principle is pointless. To act out one's moral principle, moral courage is necessary. Further, one must not forget to make use of moral imagination to look for the best solution of the problem. After having the best solution, moral courage makes sure that the solution is acted out to hopefully address the problematic situation.
of the weighed the situation and supported his decision with gu Moreover, moral imagination is necessary but not enough to make a moral decision. One needs courage to act out whatever chosen best solution of the current problem. In the case of a morally problematic situation, one needs moral courage to execute the appropriate action. When a person's moral principle is tested by temptation which leads to unethical choices, one needs moral courage to remain faithful to one's moral principle. Added to that, moral courage is also manifested when one corrects a friend or a family member of his/her wrong doings. To exercise one's moral responsibility, one must possess moral "Moral courage is the capacity to overcome the fear of shame and humiliation in order to admit one's mistake, to confess a wrong, to reject evil conformity, to renounce injustice, and also to defy immoral or imprudent orders (Miller, p. 18)." courage. Moral courage begets moral action. There are four components of moral action: 1) moral sensitivity to others, 2) appeal to principles of reason, 3) committed to do what is ought to be done, and 4) respective of the process and laws. These four components must be observed to make one's action morally appropriate. However, applying these components in our everyday life is not as easy as enumerating them. One may struggle on how to apply these components. Some people may challenge your ethical principle and bring you to the comfort of their unprincipled life. There are conditions in our life that we experience moral complexity. This is commonly happening when we cannot exercise what we think is morally right due to constraints from authority or superior in our workplace. The moral complexity is called moral distress. "Moral distress is an emotion that is expressed when the moral complexity of a situation is not leading to a resolution, thereby having the potential to cause harm to the individual... painful feelings associated with mental anguish as a result of being conscious of a morally appropriate action, which despite every effort, cannot be performed owing to organizational or other constraints (Gallagher, p. 7)." One is turn between to promote an ethical/moral act vs what is legally dictated action. We are ought to do what is morally right but the force to shift and follow what is legal is very strong due to our responsibility as employee of a certain institution. The shifting from what is morally right to what is technically legal is called 'moral seduction.
Transcribed Image Text:of the weighed the situation and supported his decision with gu Moreover, moral imagination is necessary but not enough to make a moral decision. One needs courage to act out whatever chosen best solution of the current problem. In the case of a morally problematic situation, one needs moral courage to execute the appropriate action. When a person's moral principle is tested by temptation which leads to unethical choices, one needs moral courage to remain faithful to one's moral principle. Added to that, moral courage is also manifested when one corrects a friend or a family member of his/her wrong doings. To exercise one's moral responsibility, one must possess moral "Moral courage is the capacity to overcome the fear of shame and humiliation in order to admit one's mistake, to confess a wrong, to reject evil conformity, to renounce injustice, and also to defy immoral or imprudent orders (Miller, p. 18)." courage. Moral courage begets moral action. There are four components of moral action: 1) moral sensitivity to others, 2) appeal to principles of reason, 3) committed to do what is ought to be done, and 4) respective of the process and laws. These four components must be observed to make one's action morally appropriate. However, applying these components in our everyday life is not as easy as enumerating them. One may struggle on how to apply these components. Some people may challenge your ethical principle and bring you to the comfort of their unprincipled life. There are conditions in our life that we experience moral complexity. This is commonly happening when we cannot exercise what we think is morally right due to constraints from authority or superior in our workplace. The moral complexity is called moral distress. "Moral distress is an emotion that is expressed when the moral complexity of a situation is not leading to a resolution, thereby having the potential to cause harm to the individual... painful feelings associated with mental anguish as a result of being conscious of a morally appropriate action, which despite every effort, cannot be performed owing to organizational or other constraints (Gallagher, p. 7)." One is turn between to promote an ethical/moral act vs what is legally dictated action. We are ought to do what is morally right but the force to shift and follow what is legal is very strong due to our responsibility as employee of a certain institution. The shifting from what is morally right to what is technically legal is called 'moral seduction.
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