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(enter your response as a fraction between 0 and 1, rounded a) The value of mean fraction defective (p)= to four decimal places). The control limits to include 99.73% of the random variation in the billing process are: UCL Subscript UCLP = (enter your response as a fraction between 0 and 1, rounded to four decimal places). LCLp = ____ (enter your response as a fraction between 0 and 1, rounded to four decimalplaces). Based on the developed control limits, the number of incorrect bills processed has been OUT OF CONTROL or IN-CONTROL b) To reduce the error rate, which of the following techniques can be utilized: A. Fish-Bone Chart B. Pareto Chart C. Brainstorming D. All of the above

(enter your response as a fraction between 0 and 1, rounded a) The value of mean fraction defective (p)= to four decimal places). The control limits to include 99.73% of the random variation in the billing process are: UCL Subscript UCLP = (enter your response as a fraction between 0 and 1, rounded to four decimal places). LCLp = ____ (enter your response as a fraction between 0 and 1, rounded to four decimalplaces). Based on the developed control limits, the number of incorrect bills processed has been OUT OF CONTROL or IN-CONTROL b) To reduce the error rate, which of the following techniques can be utilized: A. Fish-Bone Chart B. Pareto Chart C. Brainstorming D. All of the above

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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a) The value of mean fraction defective (p)= (enter your response as a fraction between 0 and 1, rounded to four decimal places). The control limits to include 99.73% of the random variation in the billing process are: UCL Subscript UCLP = (enter your response as a fraction between 0 and 1, rounded to four decimal places). LCLp = (enter your response as a fraction between 0 and 1, rounded to four decimalplaces). Based on the developed control limits, the number of incorrect bills processed has been OUT OF CONTROL or IN-CONTROL b) To reduce the error rate, which of the following techniques can be utilized: A. Fish-Bone Chart B. Pareto Chart C. Brainstorming D. All of the above
Transcribed Image Text:a) The value of mean fraction defective (p)= (enter your response as a fraction between 0 and 1, rounded to four decimal places). The control limits to include 99.73% of the random variation in the billing process are: UCL Subscript UCLP = (enter your response as a fraction between 0 and 1, rounded to four decimal places). LCLp = (enter your response as a fraction between 0 and 1, rounded to four decimalplaces). Based on the developed control limits, the number of incorrect bills processed has been OUT OF CONTROL or IN-CONTROL b) To reduce the error rate, which of the following techniques can be utilized: A. Fish-Bone Chart B. Pareto Chart C. Brainstorming D. All of the above
The accounts receivable department at Rick Wing Manufacturing has been having difficulty getting customers to pay the full amount of their bills. Many customers complain that the bills are not correct and do not reflect the materials that arrived at their receiving docks. The department has decided to implement SPC in its billing process. To set up control charts, 10 samples of 100 bills each were taken over a month's time and the items on the bills checked against the bill of lading sent by the company's shipping department to determine the number of bills that were not correct. The results were: 1 2 3 4 5 6 Sample No. 7 8 9 10 No. of Incorrect Bills 7 5 16 4 0 5 3 6 9 2 a) The value of mean fraction defective (p) = (enter your response as a fraction between 0 and 1, rounded to four decimal places).
Transcribed Image Text:The accounts receivable department at Rick Wing Manufacturing has been having difficulty getting customers to pay the full amount of their bills. Many customers complain that the bills are not correct and do not reflect the materials that arrived at their receiving docks. The department has decided to implement SPC in its billing process. To set up control charts, 10 samples of 100 bills each were taken over a month's time and the items on the bills checked against the bill of lading sent by the company's shipping department to determine the number of bills that were not correct. The results were: 1 2 3 4 5 6 Sample No. 7 8 9 10 No. of Incorrect Bills 7 5 16 4 0 5 3 6 9 2 a) The value of mean fraction defective (p) = (enter your response as a fraction between 0 and 1, rounded to four decimal places).
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