Different Types of Problem Solving In this learning activity, we will develop skills related to distinguishing among three variations of the consumer purchase decision process: routine, limited, and extended problem solving. We all work to solve problems in different ways, depending on the challenge we face. So do our target markets! Knowing how our customers approach problem solving gives us a key insight into how we can influence their behaviour using marketing. Your objective is to identify the most recent steps you've taken in your problem solving process. Think of three different types of purchases you have made in the last year. Use the table below to describe your process in relation to this specific problem solving process. Think carefully about which kind of product you place in each category! Routine problem solving-virtually a habit and involves little effort seeking external information and evaluating alternatives. Routine problem solving is typically used for low-priced, frequently purchased products. Number of brands examined Number of sellers considered Number of product attributes evaluated Number of external information sources Time spent searching
Different Types of Problem Solving In this learning activity, we will develop skills related to distinguishing among three variations of the consumer purchase decision process: routine, limited, and extended problem solving. We all work to solve problems in different ways, depending on the challenge we face. So do our target markets! Knowing how our customers approach problem solving gives us a key insight into how we can influence their behaviour using marketing. Your objective is to identify the most recent steps you've taken in your problem solving process. Think of three different types of purchases you have made in the last year. Use the table below to describe your process in relation to this specific problem solving process. Think carefully about which kind of product you place in each category! Routine problem solving-virtually a habit and involves little effort seeking external information and evaluating alternatives. Routine problem solving is typically used for low-priced, frequently purchased products. Number of brands examined Number of sellers considered Number of product attributes evaluated Number of external information sources Time spent searching
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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