Customers do not wait because of the low utilization.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:Waiting lines - fundamentals
In a waiting line system, suppose the arrivals are random with an average of 8 customer per hour, whereas the average capacity of the service facility is 12 customers per hour.
Which one of the following is false?
Multiple Choice
Utilization is 0.6666666666666666.
Service time may exceed 5 minutes per customer.
Average inter-arrival time is 8 minutes.
Customers do not wait because of the low utilization.
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