The Warriors are a soccer ciub who perform well but have not won any trophies. Recently,The Warriors have had above average turnover of managers, increasing time spent onDave Atkinson, owner and former player, is an autocratic leader who denies blame for thehigh manager and player turnover. He publicly criticizes players. However, fans adore Dave.After a recent poor performance, Dave demanded that all players donate 50% of their pay forthreatened to cancel their contracts. The other players refused to turn up for training to showthat match to good causes. Two new players used social media to complain. In response, DaveHe was a successful player, supports the fans and is committed to corporate socialrecruitment. Player turnover has also been higher than that of other clubs.responsibility (CSR). He has:reduced ticket prices to the lowest in the leagueprovided free, healthy snacks for junior supportersdonated 20% of The Warriors' profits to local schools to encourage youngpeople to play sport.solidarity. Dave then locked the players out of the stadium.is controversy comes at a ceitical time for Tha Warriors Nath a dvoamic new manager, theynave their first chance to win an important final and with it significant financial gain, which isneeded to support corporate social responsibility (CSR) and upgrade spectator facilities. OnSocial media, the fans have asked Dave not to enforce the lock-out. Dave wants to resolve theconflict and privately regrets the lock-out.He is angry with the team but wants to Increase The Warriors' corporate social responsibility(CSR). Without wishing to appear as a weak leader, he asked another popular former playerfor advice.(Source: O Internationel Bacceiaureate Organization 2019)* soccer: football(a) Outline two features of autocratic leadership.(b) Explain one cost and one benefit of a high labour turnover of managers for The Warriors(c) Explain one cost and one benefit to The Warriors of committing to corporateresponsibility (CSR).(d) Discuss two methods to resolve conflict for The Warriors other than a lock-

Two features of autocratic leadership are: i) The lines “After a recent poor performance….good…

Answered: corporate social responsibility weak…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Caribbean Team Vibes and Whatever! Karen Brown sat in her office and thought about her 20-year career at Bright Lights Corporation(BLC). Her success at BLC has been from her own efforts and management. She had improveddiversity for the team she led, launched new products and had taken on challenges which at timesseemed insurmountable. Recently, she and her colleagues were part of a team that launched anumber of products in the Caribbean region. The successful product launch had created a hugedemand for the company’s products that required BLC to establish and centralize a call center inTrinidad and Tobago. Karen was discouraged that, at the end of their first month of working together, the team members’call response average was a little over two minutes off target. She was also getting complaintsfrom the three Caribbean team members. They calculated that together the three spent an averageof five and a half minutes with each customer; when customers wanted further information,…

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