Conflict in the Workplace Analisia Maystald and Choreo Thooma works at the Queen Bee Co. Ltd. Analisia has had several acting stints in the Human Resource Supervisor position alternating with her team mate and friend Choreo Thooma. The substantive holder of the post has now reached the age of retirement and is about to be sent on Pre-retirement leave.  Another staff member, Marie Brown, who works in Accounts also considers herself a suitable candidate also for the position. Ms. Brown took photographs of Analisia and Chereo “napping” on their lunch break and posted them on her social media page and entitled it as “sleepers on the job.” Both Analisia and Chereo went online and demanded in their comments that she take it down.  Marie was angry and responded to them that she would not take it down as it was on her “personal page” and not the company’s website. 1. Identify three (3) principles that you would implement in the handling of a grievance and explain why these principles are important. Use relevant examples/facts to support your ideas. 2.    What third party approached could be included to resolve the grievance if it could not be settled at the local level?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Conflict in the Workplace

Analisia Maystald and Choreo Thooma works at the Queen Bee Co. Ltd. Analisia has had several acting stints in the Human Resource Supervisor position alternating with her team mate and friend Choreo Thooma. The substantive holder of the post has now reached the age of retirement and is about to be sent on Pre-retirement leave.  Another staff member, Marie Brown, who works in Accounts also considers herself a suitable candidate also for the position. Ms. Brown took photographs of Analisia and Chereo “napping” on their lunch break and posted them on her social media page and entitled it as “sleepers on the job.” Both Analisia and Chereo went online and demanded in their comments that she take it down.  Marie was angry and responded to them that she would not take it down as it was on her “personal page” and not the company’s website.

1. Identify three (3) principles that you would implement in the handling of a grievance and explain why these principles are important. Use relevant examples/facts to support your ideas.

2.    What third party approached could be included to resolve the grievance if it could not be settled at the local level?

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