comment on: The importance of managing and understanding our emotional intelligence during conflict can lead to more effective and efficient solutions. Effective conflict management requires emotional intelligence, which involved being aware of one's own emotions and other's. This is similar to the idea of perceiving from the reading, which is defined as, "[...] the ability to identify emotions in oneself and other". The importance of acknowledging one's own emotions and understanding how to control your emotions in order reach the best possible outcome is crucial. Social intelligence is also crucial in managing emotions during conflict because It is the ability to read and understand social cues and the emotions of other involved. This helps to gain a deeper understanding and perspective of the feelings of all parties. Similarly, the reading highlights understanding, which refers to the ability to evaluate emotions and identify how they effect our actions. If are aware of how our actions effect those around us, we can manage our emotions to have a positive effect instead. Finally the idea of self-management helps to continuously evolve our conflict resolution skills and adapt to new situations. Regulating allows one's to receive and give out advice, criticism, and other input because they can better regulate and incorporate their emotions. The importance of controlling our emotions is one thing, but the ability to use and manipulate our emotions to fit the situation and reach the best possible outcome shows mastery.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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The importance of managing and understanding our emotional intelligence during conflict can lead to more effective and efficient solutions. Effective conflict management requires emotional intelligence, which involved being aware of one's own emotions and other's. This is similar to the idea of perceiving from the reading, which is defined as, "[...] the ability to identify emotions in oneself and other". The importance of acknowledging one's own emotions and understanding how to control your emotions in order reach the best possible outcome is crucial. Social intelligence is also crucial in managing emotions during conflict because It is the ability to read and understand social cues and the emotions of other involved. This helps to gain a deeper understanding and perspective of the feelings of all parties. Similarly, the reading highlights understanding, which refers to the ability to evaluate emotions and identify how they effect our actions. If are aware of how our actions effect those around us, we can manage our emotions to have a positive effect instead. Finally the idea of self-management helps to continuously evolve our conflict resolution skills and adapt to new situations. Regulating allows one's to receive and give out advice, criticism, and other input because they can better regulate and incorporate their emotions. The importance of controlling our emotions is one thing, but the ability to use and manipulate our emotions to fit the situation and reach the best possible outcome shows mastery. 

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Step 1: Define conflict management:

Conflict management is the practice that is adopted by the business manager for the smooth conducting of business activities and achieving the goal of the organization without any interruptions. Conflicts can arise between employees due to differences of opinion on a similar topic which can impact the overall performance of the company as it reduces the productivity of employees.

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