Case Study Kathryn was employed at a large retail store at the mall. Her responsibilities were to straighten and stock merchandise, handle telephone orders, and sell to customers in her department of the store. It was also her responsibility to be alert to shoplifters and vandals who might steal or damage merchandise. Sometimes the store was very crowded and customers had to wait to be checked out at her register. Sometimes Kathryn's friends would come into the store to shop or visit. She enjoyed their company and was always glad to see them. Once, however, she was very busy with customers when friends came to visit, and she saw one of the friends steal an item of clothing from her department. She looked the other way and pretended not to see the theft. After visiting with her, the friends left the store to go to a movie. The person who stole the merchandise took it and left with the group. Kathryn never mentioned to anyone what she had seen. A. What does it mean to say that some individuals in the case studies are not bad people, but people who made bad decisions? B. Why might some people find it a challenge to show honesty and loyalty to their employers? C. How can we always live by the ethical values of honesty and loyalty ourselves? D. What response makes sense when we see friends or co-workers making decisions that are not aligned with our ethical values?
Case Study Kathryn was employed at a large retail store at the mall. Her responsibilities were to straighten and stock merchandise, handle telephone orders, and sell to customers in her department of the store. It was also her responsibility to be alert to shoplifters and vandals who might steal or damage merchandise. Sometimes the store was very crowded and customers had to wait to be checked out at her register. Sometimes Kathryn's friends would come into the store to shop or visit. She enjoyed their company and was always glad to see them. Once, however, she was very busy with customers when friends came to visit, and she saw one of the friends steal an item of clothing from her department. She looked the other way and pretended not to see the theft. After visiting with her, the friends left the store to go to a movie. The person who stole the merchandise took it and left with the group. Kathryn never mentioned to anyone what she had seen. A. What does it mean to say that some individuals in the case studies are not bad people, but people who made bad decisions? B. Why might some people find it a challenge to show honesty and loyalty to their employers? C. How can we always live by the ethical values of honesty and loyalty ourselves? D. What response makes sense when we see friends or co-workers making decisions that are not aligned with our ethical values?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:Case Study
Kathryn was employed at a large retail store at the mall. Her responsibilities were to straighten
and stock merchandise, handle telephone orders, and sell to customers in her department of
the store. It was also her responsibility to be alert to shoplifters and vandals who might steal
or damage merchandise. Sometimes the store was very crowded and customers had to wait to
be checked out at her register.
Sometimes Kathryn's friends would come into the store to shop or visit. She enjoyed their
company and was always glad to see them. Once, however, she was very busy with customers
when friends came to visit, and she saw one of the friends steal an item of clothing from her
department. She looked the other way and pretended not to see the theft.
After visiting with her, the friends left the store to go to a movie. The person who stole the
merchandise took it and left with the group. Kathryn never mentioned to anyone what she had
seen.
A. What does it mean to say that some individuals in the case studies are not bad people,
but people who made bad decisions?
B. Why might some people find it a challenge to show honesty and loyalty to their employers?
C. How can we always live by the ethical values of honesty and loyalty ourselves?
D. What response makes sense when we see friends or co-workers making decisions that
are not aligned with our ethical values?
E. Why can it be difficult to encourage a friend to make ethically sound decisions?
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