Can I Have Another Boss Please? Case Type: Main Subjects: Who's Who: Head Case Coaching, Discrimination, Diversity Shakia Andrews, Executive Housekeeper • Patu Manga, Houseman Katherine Norton, Director of Human Resources Thomas Waxer, Banquet Manager S open position hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all a Patu originally was also interested in an open banquet position, but he agreed with Thomas the Banquet manager that Housekeeping was the priority. Patu has recently emigrated from an African country and seemed to be very happy in his new job. This afternoon Shakia received an e-mail from the Human Resource director notifying her that Patu is complaining that he is not comfortable being a subordinate to a female boss. As Shakia was walking down to Human Resource, she was wondering how to handle the situation.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
Required: 1. Identify the key problems and issues? 2. Proposed realistic solutions or changes (3 or more) 3. Recommend specific strategy for accomplishing the proposed solutions.
158 Hospitality Supervision: Case Scenarios
Case 67
Can I Have Another Boss Please?
Case Type:
Main Subjects:
Who's Who:
Head Case
Coaching, Discrimination, Diversity
● Shakia Andrews, Executive Housekeeper
Patu Manga, Houseman
Katherine Norton, Director of Human Resources
Thomas Waxer, Banquet Manager
•
•
●
hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all
Patu originally was also interested in an open banquet position, but he agreed with Thomas the
Banquet manager that Housekeeping was the priority.
Patu has recently emigrated from an African country and seemed to be very happy in his
new job. This afternoon Shakia received an e-mail from the Human Resource director notifying
her that Patu is complaining that he is not comfortable being a subordinate to a female boss.
As Shakia was walking down to Human Resource, she was wondering how to handle the situation.
Transcribed Image Text:158 Hospitality Supervision: Case Scenarios Case 67 Can I Have Another Boss Please? Case Type: Main Subjects: Who's Who: Head Case Coaching, Discrimination, Diversity ● Shakia Andrews, Executive Housekeeper Patu Manga, Houseman Katherine Norton, Director of Human Resources Thomas Waxer, Banquet Manager • • ● hakia, the executive housekeeper, was rather happy today. Finally, she was able to fill all Patu originally was also interested in an open banquet position, but he agreed with Thomas the Banquet manager that Housekeeping was the priority. Patu has recently emigrated from an African country and seemed to be very happy in his new job. This afternoon Shakia received an e-mail from the Human Resource director notifying her that Patu is complaining that he is not comfortable being a subordinate to a female boss. As Shakia was walking down to Human Resource, she was wondering how to handle the situation.
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps

Blurred answer
Similar questions
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON