Purpose: Learn how to construct a Fishbone diagram Scenario: Late Pizza Deliveries 1. Brainstorm why pizza deliveries are late sometimes 2. Organize your brainstormed ideas into the following categories: a. Machinery/Equipment/Plant b. People/Employees c. Methods/Policies/Procedures d. Materials/Supplies e. You may use "Other" category if necessary 3. Construct Fishbone Diagram utilizing the template (you may use Word, Excel, or Power Point): Policies cause Plant Procedures People Effect 3)

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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Purpose: Learn how to construct a Fishbone diagram
Scenario: Late Pizza Deliveries
1. Brainstorm why pizza deliveries are late sometimes
2. Organize your brainstormed ideas into the following categories:
a. Machinery/Equipment/Plant
b. People/Employees
c. Methods/Policies/Procedures
d. Materials/Supplies
e. You may use "Other" category if necessary
3. Construct Fishbone Diagram utilizing the template (you may use Word, Excel, or Power Point):
Policies
cause
Plant
Procedures
People
Effect
(Y)
Transcribed Image Text:Purpose: Learn how to construct a Fishbone diagram Scenario: Late Pizza Deliveries 1. Brainstorm why pizza deliveries are late sometimes 2. Organize your brainstormed ideas into the following categories: a. Machinery/Equipment/Plant b. People/Employees c. Methods/Policies/Procedures d. Materials/Supplies e. You may use "Other" category if necessary 3. Construct Fishbone Diagram utilizing the template (you may use Word, Excel, or Power Point): Policies cause Plant Procedures People Effect (Y)
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