Assume you work for a large consumer packaged-goods firm that hasdiscovered that its latest line of snack foods is moving very slowly offstore shelves. Recommend a strategy for listening to what consumersare saying on blogs, review sites, and the firm’s website. Describe howyour strategy might provide insights into consumers’ sentiments aboutthe new product line.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Assume you work for a large consumer packaged-goods firm that has
discovered that its latest line of snack foods is moving very slowly off
store shelves. Recommend a strategy for listening to what consumers
are saying on blogs, review sites, and the firm’s website. Describe how
your strategy might provide insights into consumers’ sentiments about
the new product line. 
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