As an interested student, you have volunteered to study the operation of the Sunbucks during a typical weekday. You arrive at 8 am just as Sunbucks is opening, and you diligently record information over the next hour. According to the manager, Sunbucks should be able to serve an average of 1 customer every 2 minutes and during the period you were collecting data 25 customers arrived to make a purchase. Based on your data, What was the average waiting time for a customer in line during this period? a) 25 .16  b)3.67 c) 1.0  d)4.167

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 27P
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As an interested student, you have volunteered to study the operation of the Sunbucks during a typical weekday. You arrive at 8 am just as Sunbucks is opening, and you diligently record information over the next hour. According to the manager, Sunbucks should be able to serve an average of 1 customer every 2 minutes and during the period you were collecting data 25 customers arrived to make a purchase. Based on your data, What was the average waiting time for a customer in line during this period? a) 25 .16  b)3.67 c) 1.0  d)4.167
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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,