Any company's main purpose is to benefit stakeholders and competitors. d. service 4. In a manufacturing company, the supply chain is a crucial value chain that does all of the following except: Finance and accounting, marketing and sales, inbound logistics, and customer service 5. Value-added business processes. Reengineering, process redesign, disruptive change d. Continuous improvement innovates by progressively improving

Q: The process of identifying other organizations that are best at something and studying them to…

A: the correct answer is

Q: What are the several steps that are included in the design process?

A: Architects, designers, and engineers are often employed by businesses to provide cutting-edge…

Q: at .........., various tools  to desribe  business process, requirements, and interaction with the…

A: A system analyst is a person who studies the procedure and interprets it with the motive of…

Q: What recommendations for decision making and improvement can you make to the store manager?

A: Recommendations that can be made to the store manager for decision-making and development. When it…

Q: 25 Value-chain analysis can be used to determine if a business is adding unique value in which of…

A: Detailed explanation: Value chain analysis is a strategic management tool used to evaluate a…

Q: Enter K for Kaizen, D for Deming, I for Ishikawa, or B for Brue, a. Who is given credit for helping…

A: K

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A: Amazon is set up to deliver good service to its customers through the business model and its retail…

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A: Management Management is the process of planning, organizing, staffing, directing, and controlling…

Q: 3. Re-engineering processes are designed to: (mark all that apply) a. transition from one…

A: Reengineering is most commonly used as the redesign of processes of business and the systems…

Q: Suppose that you were conducting a market analysis for a new textbook about technology 3 management.…

A: Primarily a market analysis should divide the mass market into smaller segments and later identifies…

Q: The definition of a system model, and what it is. In developing elementary versions of a product,…

A: Systems are arranged collections of connected items or components; their behavior can be understood…

Q: stage being "fine-tuned" for the market? cycle should product strategy focus on process…

A: b) growth  During the growth stage, the product has a market and is witnessing a rise in sales.…

Q: For an SME possibly the biggest difficulty in implementing an EMAS system is: Select one: a. The…

A: The question is asking about the biggest challenge that a Small and Medium-sized Enterprise (SME)…

Q: What is the definition of "system design"? A answer that is backed by examples is an effective one.

A: A design reveals how well certain things are organized. It may be a design for a home built for a…

Q: A fundamental trade-off in the design of any business system is between efficiency and flexibility:…

A: Business operations encompass the activities and processes involved in the day-to-day functioning of…

Q: Which of the following is a support activity in the value chain? Select one: a. helping customers…

A: A framework used by businesses to examine the processes involved in developing, delivering, and…

Q: What is the following: service strategy, service design elements and service blueprinting. 0%…

A: Service strategy:  The set of strategies an organization creates, which helps the organization to…

Q: Roger and three of his colleagues have been nominated by their managers to attend an ISO training…

A: Production factors are resources used by people to produce goods and services; they are the economic…

Q: Which software should you purchase in order to save money in the long run, E or F? Not Satisfied…

A: In order to save money in long run, I would purchase the Software F.

Applications of CRM

Customer Relationship Management (CRM) is a software/ tool that helps a business to manage its relationship with its customers, clients, and vendors. In other words, CRM software assists businesses in improvising their relations with their customers throughout the buying process. It is an end-to-end solution comprising service cloud, commerce cloud, marketing cloud, AI-based Customer Data Platform (CDP), and sales cloud.