68. An employee and manager are discussing a difficult situation. The manager takes special care tokeep the tone of the conversation positive to promote appropriate communication.Which strategy facilitates this tone?Avoiding restating the message to prevent interferenceBuilding trust by keeping channels openWithholding comments to indicate agreement with the messageUsing "you" statements to prevent conflicts

Communication Communication is defined as a dialogue between two or more persons utilizing both…

Answered: An employee and manager are discussing…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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2. Downside of cost cutting or cost minimization (10 sentences)
Incorrect Question 7 After you finish speaking at a business law conference, an eager fan asks you how long is an offer considered open for acceptance by the offeree. Your pithy reply is which of the following? Unless the terms of the offer state otherwise, the offer is open for a reasonable amount of time. Indefinitely, until the offeror revokes or rescinds it. Only 10 days, no exceptions. 30 days unless the parties agree otherwise.
10. You were in a dilemma when you received a claim and request for adjustment from Ahlam who is one of your main customers. Ahlam was clearly at fault, but you know that if you refuse her claim, you will not only lose her but also her friends and followers on social media who will hear only one side of the story. As a result, you decide to grant Ahlam her claim and to grant her the adjustment she requested. For your reply to be effective, it must: * A.Point fingers to a third party who was responsible for this unpleasant situation. B.Imply that you will grant all of Ahlam’s claims to keep her satisfied always. C.Make an exaggerated apology so Ahlam can excuse you. D.Educate Ahlam about steps needed to avoid similar outcomes in the future. E.Make an exaggerated apology so Ahlam doesn’t give a negative review on social media.
27. In establishing Causation between two events, there must be a clear statistically significant connection, one event must precede the other, and ____? a. All other causes must be ruled out. b. There must be plausibility. c. Probability must be greater than or equal to .001 d. They must be correlated.
17.) Who is deemed to be appointed to accept service of process for an insurer in Fiorida? A. Governor B. Insurance Commissioner C Chief Financial Officer D. Attorney General
1. contribution to the firm
19- Oman Energy Company recently opened a new branch in Muscat. Mr.Yusuf who works for the company was transferred from Nizwa to Muscat as the new sales representative for Oman Energy Company. He is not allowed to sell or represent the company in Salalah or any other part of Oman. Could you identify who is responsible for the transfer of Mr. Yusuf? a. Customer Salesforce manager b. Production manager c. Factory manager d. Territorial Salesforce manager
.... 10.38 The Miami Central Hotel has 400 rooms. Every day, the housekeepers clean any room that was occupied the night before. If a guest is checking out of the hotel, the housekeepers give the room a thorough cleaning to get it ready for the next guest. This takes 30 minutes. If a guest is staying another night, the housekeeper only "refreshes" the room, which takes 15 minutes. Each day, each housekeeper reports for her 6-hour shift, then prepares her cart. She pushes the cart to her floor and begins work. She usually has to restock the cart once per day; then she pushes it back to the storeroom at the end of the day and delivers dirty laundry, etc. Here is a timetable: 1) Arrive at work and stock cart (0.10 hrs). 2) Push cart to floor (0.10 hrs). 3) Take morning break (0.33 hrs). 4) Stop for lunch (0.50 hrs). 5) Restock cart (0.30 hrs). 6) Take afternoon break (0.33 hrs). 7) Push cart back to laundry and store items (0.33 hrs). Last night, the hotel was full (all 400 rooms were…
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110- It is important to understand both the similarities and differences between the two matrix tools in order to better help manage complexity in large firms. Which of the following statements is false with regard to the BCG Matrix and GE-Mckinsey Matrix? a. The GE-Mckinsey Matrix has nine cells, while the BCG matrix has four cells b. Matrix share is a reflection of competitive strength, which industry attractiveness is represented by market growth in the BCG Matrix c. Market share is more forward looking while competitive strength is more historical in its perspective d. The GE-Mckinsey Matrix is a holistic and inclusive approach that aids in prioritizing resources allocation for business in a portfolio that would benefit the most
11.Following are the objective of OSH Committee EXCEPTA. To enhance interest and motivation of all groups of management and workers at workplace.B.To foster cooperation and consultation between management and workers in hazard management andcontrol risk.C. An effective channel for communication to exchange ideas to solve OSH problems.D.To give training and certificate to private agencies pertaining to management and technical aspects ofoccupational safety and health. 12.Which is FALSE for interpretation of "employee" as in Occupational Safety & Health Act(OSHA) 1994. A.Services are temporarily lent or let on hire to the principal employer by the person withwhom the person whose services are to lent.B.Employees employed by or through him, means a person who has undertaken theexecution at the place of work.C.Person who is employed for wages under a contract of service on or in connection with thework of an industry.D.Directly employed by the principal employer on any work of, or…
months by Dr. Don Wilson, a Heiltsuk doctor then working in Haiti. (Facebook) Peter Haugen, the president of the board for the All Native Basketball Tournament, declined to comment. A letter sent to Wilson by the tournament rules committee chairman and obtained by CBC News states, "All players must be of North American indigenous ancestry/bloodlines i.e. 1/8th First Nations ancestry." 'Extremely insulting' "We saw it as extremely insulting," Josiah's father, Dr. Don Wilson, told CBC News. "It's upholding that abhorrent notion that blood quantum or DNA or birth is what defines us as indigenous people, and it absolutely is not." Wilson is a Calgary obstetrician and status Indian from the Heiltsuk First Nation. He was working in Haiti in the 1990s when he adopted Josiah, then five months old. Josiah Wilson plans to return to the All Native Tournament in Prince Rupert, B.C. in 2018. (Liette Wilson) Wilson says the Heiltsuk First Nation has a long-standing tradition of adoption that…

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