An average of 40 students per hour arrive at the MBAcomputing lab. The average student uses a computer for 20minutes. Assume exponential interarrival and service times.a If we want the average time a student waits for a PCto be at most 10 minutes, how many computers shouldthe lab have?b If we want 95% of all students to spend 5 minutesor less waiting for a PC, how many PCs should the labhave?

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An average of 40 students per hour arrive at the MBA
computing lab. The average student uses a computer for 20
minutes. Assume exponential interarrival and service times.
a If we want the average time a student waits for a PC
to be at most 10 minutes, how many computers should
the lab have?
b If we want 95% of all students to spend 5 minutes
or less waiting for a PC, how many PCs should the lab
have?

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