A horologist (watchmaker) is typically able to service a mechanical watch in about 120 minutes(exponential distribution). Assuming an 8 hour work-day, the watchmaker averages 3 customersarriving at his shop every day following a poisson distribution. The watchmaker just purchased a newmachine that will polish the dial and crystal reducing his service time by 20 minutes per watch. Howmuch will the line for a watch waiting to be serviced be reduced by the watchmaker using this newmachine, assuming no increase in customer demand?O 2.25 watches waiting for serviceO The number waiting to be serviced will be reduced by about 1.2 watchesO The number waiting to be serviced will be reduced by about 0.4 watchesThe number waiting to be serviced will be reduced by about 1.45 watches

Service waiting time refers to the duration a person or customer has to wait before receiving a…

Answered: A horologist (watchmaker) is typically…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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BOBO Van is a start-up company which develops an app to receive orders from customers and provide delivery service. It owns one single vehicle. Two workers form a crew. The whole crew, which includes both workers working as a team, is needed to complete the delivery service. On average, an order arrives every 20 minutes while it takes 15 minutes on average to complete the order. If an order arrives while the crew is working on another order, the arriving order needs to join the waiting line for service. Assume the app provide adequate quota to accommodate essentially any number of orders waiting in the line. What is the average number of orders in the waiting line? Group of answer choices 0.1227 0.0333 3 0.5 2.25
For the first three minutes of the day, the arrival rate at the book store is 23 customers per minute. The book store is capable of serving 21 customers per minute. Assume that the system is empty at the start and that no customer who arrives leaves without being served. (Round your answer to 2 decimal places.) What is the average wait time for customers during this time period (in minutes)? minute
A drive-through at a Fast Food serves 424 customers over a 10-hour day. On average, a customer spends 3 minutes waiting in line, 7 minutes placing the order, and 4 minutes completing the order before leaving the drive-through. How many customers on average are "in" the drive-through (i.e., from the time they enter to the time they exit the drive-through) on a typical day? (Specify your answer in two decimal points)
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There is only one copying machine in the student lounge of the business school. Students arrive at the rate of λ=40 per hour (according to a Poisson distribution). Copying takes an average of 40 seconds, or μ=90 per hour (according to a negative exponential distribution). If the percentage of time used is 44% and the average length of the queue is 35 students and the average number is 80 then what is the average time spent waiting in the queue and the average time in the system (round your response to two decimal points).
A Northwest Airlines ticket counter forecasts that 30 people per hour will need to check in. It takes an average of 1.5 minutes to service a customer. Assume that interarrival times and service times are exponential and that all customers wait in a single line for the first avaliable agent.If we want the average time a customer spends in line and in service to be 3 minutes or less, how many ticket agents should be on duty?
Customers arrive randomly to an airport shoe-shine stand with only ONE attendant at a rate of 8 per hour. The average length of a shoe shine is 12 minutes. Assume that service times are exponentially distributed and that the queuing system model is (M/M/1):(GD/infinity/infinity). Does this queuing system have a steady state? It cannot be determined. Yes none of the other choices No
The bank manager is concerned with its waiting line system in his bank. Currently bank uses a single-server, single-line, single-phase system. Based on historical evidence, the average number of customers arriving per hour is C1 and is described by a Poisson distribution. The service rate is <=15 >11 customers per hour with the service times following an exponential distribution. The customers are come from an infinite population. The manager of the bank would like calculate the operational characteristics of the waiting line system that:(a) What is the average system utilization?(b) What is the average number of customers in the system? (c) What is the average number of customers waiting in line?(d) What is the average time a customer spends in the system?(e) What is the average time a customer spends waiting in line?
A crew of mechanics at the Department of Transportation garage make minor repairs to snowplows during the winter. The snowplows break down at an average rate of 5 vehicles per day and breakdowns are distributed according to the Poisson distribution. The mechanic can service an average of 8 vehicles per day with a repair time distribution that approximates a negative exponential distribution. Assume an 8 hour day. What is the expected average number of snowplows in the garage (waiting for repair and being repaired)? 5 1.04 1.67 8
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Pasquist Water Company (PWC) operates a 24-hour facil-ity designed to efficiently fill water-hauling tanker trucks.Trucks arrive randomly to the facility and wait in line to ac-cess a wellhead pump. Since trucks vary in size and the filling operation is manually performed by the truck driver, the timeto fill a truck is also random.a. If the manager of PWC uses the multiple-server modelto calculate the operating characteristics of the facility’swaiting line, list three assumptions she must make regard-ing the behavior of waiting trucks and the truck arrivalprocess.b. Suppose an average of 336 trucks arrive each day, thereare four wellhead pumps, and each pump can serve anaverage of four trucks per hour.▪ What is the probability that exactly 10 trucks will arrivebetween 1:00 p.m. and 2:00 p.m. on any given day?▪ How likely is it that once a truck is in position at a well-head, the filling time will be less than 15 minutes?c. Contrast and comment on the performance differencesbetween:▪…
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